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Antec = great customer service for cases

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Originally posted by: msi or epox
ok ok.... It was because my friend was playing WOW too much and his dad caught him playing one too many times when he wasn't supposed to be playing. Funny really. Another reason I don't play WOW
Click to expand...

LMFAO!!! Best story evAR!!!!!
 
I like to add kudos too. I have a P180 and 550w NeoHE; I asked them if they have an 8-pins power cable extension so I can buy from them. To my surprise; they sent me one for free.
 
Originally posted by: msi or epox
ok ok.... It was because my friend was playing WOW too much and his dad caught him playing one too many times when he wasn't supposed to be playing. Funny really. Another reason I don't play WOW
Click to expand...

I'm about to do that with my son.....Only there won't be enough left to get replacement parts for it!!!!
 
They sent out two of them , (first one arrived two weeks after rpm was placed) patently they lost the rma on their end. But I now have an extra front door for my case.


ANTEC ROCKS!!!
 
Ok ok, I know everyone is sick of ANTEC KICKING ASS stories. So here's another one. 🙂

Bumped into my P180 door with my office chair and broke the thing completely off. I emailed Antec in late april to see if I could purchase a new door. Instead, they got all of my information sent a new door. Arrived today!!!

Newer, thicker version. Free shipping and no charge for the door because I'm a clutz? Works for me.

Makes me feel even better about my Nine Hundred purchase for my new build.

THANKS ANTEC!!!!!
 
I can attest to there helpfulness also.
The door hinge on my P180 broke and like the OP said I was hoping to buy a replacement but they just shipped me a replacement absolutely free.

I want to try a Lian Li case but I've read the horrible customer service post on this and other boards.
 
Side panel on my 900 got warped, and it wouldn't sit flush with the body of the case.

Sent an e-mail to Antec and faxed my Newegg receipt to them.

New replacement came 10 or so days later.

Solid customer service.
 
More Kudos to Antec, overtime, I broke one of the USB ports on the front panel of my P180, two of the 120mm fans were dying and wanted to buy the newer reinforced front door. I expected to pay for all of them but they refused and just sent them all to me for free.
 
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