Antec Customer Service and P180 Door warping

[augustwest]

:disgust:

So, I notified Antec about the warping on the front door. They said it was due to a temperature change during the shipping.

They then said that I need to correct the problem by taking off the door and bending the door back in place.

I emailed them an invoice for 1/2 hr. labor and a request for a guarantee that if I ruined it, they would fix it.

Welcome to the New America where you buy new products and have to take them home and "fix" them. I'd stay away from the P180 and Antec. Just my 2 cents.

PS-To flamers-FU in advance!

 

[GalvanizedYankee]

For someone with a post count of 3 you are being incredably rude.
Most ppl will atleast wipe their feet before comming into the house..:disgust:

It's a simple fix..antec linkage

...Galvanized

 

[Abhi]

Originally posted by: augustwest
:disgust:

So, I notified Antec about the warping on the front door. They said it was due to a temperature change during the shipping.

They then said that I need to correct the problem by taking off the door and bending the door back in place.

I emailed them an invoice for 1/2 hr. labor and a request for a guarantee that if I ruined it, they would fix it.

Welcome to the New America where you buy new products and have to take them home and "fix" them. I'd stay away from the P180 and Antec. Just my 2 cents.

PS-To flamers-FU in advance!

Good Rant, bad attitude

 

[SLCentral]

Originally posted by: augustwest
:disgust:

So, I notified Antec about the warping on the front door. They said it was due to a temperature change during the shipping.

They then said that I need to correct the problem by taking off the door and bending the door back in place.

I emailed them an invoice for 1/2 hr. labor and a request for a guarantee that if I ruined it, they would fix it.

Welcome to the New America where you buy new products and have to take them home and "fix" them. I'd stay away from the P180 and Antec. Just my 2 cents.

PS-To flamers-FU in advance!

My case had the same problem (as did most P180 owners), and I did the steps on the Antec website. Took all of 5 minutes, and the problem is pretty much gone. There is still a SLIGHT warpage (we're talking 2mm), but if I did the steps again, I'm sure it would disappear.

Just get over it. Not everything is perfect, and the price is pretty damn good for what you get, IMO.