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another urgent problem

B

BHeemsoth

Platinum Member
whenever i go online, explorer crashes. Makes no sense to me. Anyone seen this before and know what might be to blame?



brian
 
More info please,why were you called in,what fixes have you done to the system thus far?
 
Uhh you're not helping us alot here.

Does it say fatal error? Does it just close? Does it have any error messages? I'm assuming you have reinstalled it?

Oh here's a biggy

Do you mean internet exporer, or explorer? They are WAY different things.

Explorer is the program you use to browse within windows.
 
sorry, its a win98 machine that i went to for internet connection problems. The original problems have been fixed but now i get an illegal operation on explorer and it closes whenever i navigate around online for a few minutes.

hope that helps
brian
 
That's not uncommon - to get IE crashes. It's a software issue... new software added on top will screw it up.. anything can crash it. WIN2k and XP's IE seems to be less vulnerable to this behavior. I really think the best thing is to reinstall the OS because right now you're looking for a needle in a haystack... there's no one specific issue that can cause this. I guess the least you can try is to reinstall IE if that's at all possible.
 
Originally posted by: cheapbidder01
There's a virus that causes that. You'll need the MS patches.
Click to expand...

its 98, the virus i believe you are referring to is sasser or blaster, they only affect 2k and xp. microsoft is no longer realsing patches for 98 anyway
 
You've run what thus far,adaware and spybot?

What error code are you getting?

Did you back up the client's data yet? If not,do so before proceding any further
 
Originally posted by: Geekbabe
You've run what thus far,adaware and spybot?


Did you back up the client's data yet? If not,do so before proceding any further
Click to expand...

the normal array of tools, spybot, adaware, hijackthis, etc.

believe me, i have backed everything up.
 
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