Another UPS moron story

[enginjon]

Man does this just make me mad. My package was at the distribution center like 5 miles away (Ann Arbor, MI - Yspilanti, MI) then it gets rerouted to...... COLORADO SPRINGS, CO!!!! WTF!!!!! Now I have to wait another week for it to get here. Is there anything I can do to complain and get some kind of refund? my tracking summary errrrrrrrrrrrrrr

 

[JACKHAMMER]

I hate to say it, but there is really nothing you can do. Sorry man.

 

[dabuddha]

if you have the time, i'd recommend calling ups up everyday and complain
every single day
they'll get tired of it eventually and compensate you somehow
i hate ups with a passion because of their crap service
fedex for me

 

[LadyNiniane]

Be grateful that it's still showing up on a tracking list. Yesterday while driving to the store, husband and young daughter had to dodge a large box sitting in the middle of the highway near our house. They have no idea what was in it, but it was sealed and had UPS tracking labels all over it.

UPS lost my business permanently last month, after mis-delivering one of two packages to my next door neighbor (both houses have an address clearly marked, and neither of us was home at the time, so it wasn't just a case of leaving it with the next door neighbor), and delivering her package who-knows-where less than a week later. She also works for a local business that does a great deal of shipping business with UPS - needless to say, with the latest ammo, she's in the process of getting her boss to change to another carrier.

Lady Niniane

 

[Croton]

hehehehe

that is pretty funny...

the same thing happened to me too actually..
i paid for 2 day UPS, and they fscked up on me too.

fed ex all the way!

too bad I know my UPS guy pretty welll........

 

[Passions]

I find Fedex a bit more expensive, but its well worth it.

 

[Soulflare]

I had the exact same thing happen to me. I sent a package from
Ontario to South Dakota with a 5 day guarenteed delivery. It
somehow wound up in a distribution center in California, not for
a couple of days, but 2 weeks!!! I called UPS three times to
complain, they said they couldn't do anything, and I had to sit
back and watch as my package got re-scanned 5-6 times in
California. What should have been a 3 day delivery took 22 days.
My shipping fees were refunded and I haven't used them since.

Another problem with UPS is their brokering fees to move a package
through customs, which tends to be several times that of any other
mail carrier on the planet. I've had two occassions where the UPS
brokering fees were more than the worth of my package's contents.
:|