Now this is ridiculous.
I'm buying my parents a DVD/VCR unit for Christmas, and obviously I'm a little down to the wire. So I decide to do my research/comparisons/price checks online, and then buy in person. I end up deciding that Best Buy has my best option, listed at $79.99. I scribble this down and head out with my BB 10% coupon and drive to the store. (it's only 5 mins away from me)
Well, I get to the store, which of course is a total zoo today, and the same model is listed at $109.99. I ask the clerk to double check the price, and yes, he verifies it's $109.99. Now I'm thinking I might have screwed up and written down the wrong model # or something like that.. so I wander off, and as luck would have it, stumble across the "Best Buy Internet Kiosk" over in the music section. I click on "bestbuy.com" as it is clearly labeled on the screen, and am taken to what looks like bestbuy.com.
I look up the DVD player. $109.99, it says, and the spot where it used to say "You save: $30" is now gone.
Frustrated, I call my sister up. She gets on the internet, goes to bestbuy.com, and sure enough the player is listed at $79.99.
I go to the customer service desk and basically give them a "WTF?!?" and in their defense, they do offer to give me the price if I print out the page and bring it in. But this is just absurd. Apparently, they actually maintain a different version of their website with the IN-STORE prices, as opposed to the ones you can actually get online.
I figured it's not worth the hassle of going back and having the cust service chick go "ohhh that's a website price, I can't match that." I came back home, ordered online with "in store pickup" and we'll see how long it takes before I can actually go pick it up. But give me a break, this is just ridiculous.
I'm buying my parents a DVD/VCR unit for Christmas, and obviously I'm a little down to the wire. So I decide to do my research/comparisons/price checks online, and then buy in person. I end up deciding that Best Buy has my best option, listed at $79.99. I scribble this down and head out with my BB 10% coupon and drive to the store. (it's only 5 mins away from me)
Well, I get to the store, which of course is a total zoo today, and the same model is listed at $109.99. I ask the clerk to double check the price, and yes, he verifies it's $109.99. Now I'm thinking I might have screwed up and written down the wrong model # or something like that.. so I wander off, and as luck would have it, stumble across the "Best Buy Internet Kiosk" over in the music section. I click on "bestbuy.com" as it is clearly labeled on the screen, and am taken to what looks like bestbuy.com.
I look up the DVD player. $109.99, it says, and the spot where it used to say "You save: $30" is now gone.
Frustrated, I call my sister up. She gets on the internet, goes to bestbuy.com, and sure enough the player is listed at $79.99.
I go to the customer service desk and basically give them a "WTF?!?" and in their defense, they do offer to give me the price if I print out the page and bring it in. But this is just absurd. Apparently, they actually maintain a different version of their website with the IN-STORE prices, as opposed to the ones you can actually get online.
I figured it's not worth the hassle of going back and having the cust service chick go "ohhh that's a website price, I can't match that." I came back home, ordered online with "in store pickup" and we'll see how long it takes before I can actually go pick it up. But give me a break, this is just ridiculous.
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