thats why ATT WS sucks! i hated it. with tmobile to check voicemail i dial 123, and it gets directly to my box. with ATT you have to dial your own number, or theres one other number but either way you have to enter a password.
their whole voicemail system sucks. it takes forever to record a greeting because youre barraged with automated questions stepping you through the process... with tmobile its sooo much easier