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An engineer, a manager, and a tech support person (A stolen Brutuskend JOKE)

B

Brutuskend

Lifer
An engineer, a manager, and a tech support person are in a car. The car is going down a steep, curvy road when the brakes fail. It's an exciting ride to the bottom of the hill, but the driver navigates safely to a stop.

The three shaken passengers emerge from the car.

The manager says, "Wow! That was something! We need to make sure this never happens again! I think we should set up a review board and through a process of Total Quality Management and Process Control we can minimize the long term effect of this issue to six sigma."

The engineer says, "No need to do that. Using my pocketknife, I think I should disassemble the brake assembly, isloate the problem, and correct it."

The software tech support person says, "I think we should push the car back up the hill and see if it happens again!"
 
I think more appropriate answer for support would be:

"It was probably a one time thing and chances are it won't happen again"
 
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