If this loss is truly coming directly from the food service, how hard could it be to identify and fix the problem?
It's been identified, they contract out commissary operations.
How in the hell does it cost them $3.40 to sell a can of coke that I can buy four about $.50ea. I would bet that Amtrak gets a better price than I can at Wallyworld or at the very least the same?
They contract out commissary operations and they're paying the company $2 a soda although, I'm sure the the listed cost is less but, includes other various and sundry charges bringing up the cost.
Odds are, someone who is politically connected is getting one sweetheart of a deal.
Winner, winner, chicken dinner! The solution is for Amtrak to run their own commissary operations except they don't know how to do that (at least not anymore) so, they'd have to employ a professional management company and we're right back where we started. It could be done right but, I don't have any faith in government management.