AMD R9 390 - Gray screen of death or?

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Temuka

Member
Dec 27, 2014
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I've been refraining from giving a technical opinion since most of my experience with graphics cards is with regard to low/medium range cards (the r9 380x is the highest end card I've owned relative to its time, which is what I have now). Admittedly it sounds to me like the card is at fault and you've tried everything I can think of.

Contacting the manufacturer even if it's not in warranty may result in more useful suggestions as well.

Running at stock - if you run it for a few minutes with heavy load, what temps do you get?

I ran furmark for 10 minutes,max was 74c
 

Shmee

Memory & Storage, Graphics Cards Mod Elite Member
Super Moderator
Sep 13, 2008
8,313
3,177
146
Sounds like the hardware is unstable at the stock clocks, as it is fine when underclocking. You can try the following: if you can get it repaired under warranty from sapphire, or as a cheap enough out of warranty repair, do that.

If unable to repair or replace from sapphire, you could underclock, as already tried, or try a different VDDC or memory voltage to try to stabilize stock clocks.

If none of these suit you, it is not a bad time to get a new card. Both AMD and Nvidia offerings are dropping in price outside of the new released RTX 2k series.