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Info AMD finally acknowledges USB connectivity issues on 500 series motherboards.


Platinum Member
Jan 5, 2017
AMD is aware of reports that a small number of users are experiencing intermittent USB connectivity issues reported on 500 Series chipsets. We have been analyzing the root cause and at this time, we would like to request the community’s assistance with a small selection of additional hardware configurations. Over the next few days, some r/Amd users may be contacted directly by an AMD representative (u/AMDOfficial) via Reddit’s PM system with a request for more information.
This request may include detailed hardware configurations, steps to reproduce the issue, specific logs, and other system information pertinent to verifying our development efforts. We will provide an update when we have more details to share. Customers facing issues are always encouraged to raise an Online Service Request with AMD customer support; this enables us to find correlations and compare notes across support claims.
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Junior Member
Oct 21, 2020
I wonder if it also has to do with some weird finicky usb speeds too.. I sometimes get limited to 6 to 7gb on my usb3.2 gen 2 port..anyone having shenanigans happen on usb? *shrug* I've also had some disconnects but not that many other than times I forget an leave a drive plugged in.