AMD Computer Problems

AWEstun

Banned
Aug 2, 2002
528
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I built this Abit KX7-333r AMD Athlon 1600 computer with winXP Pro about 3 months ago and everything has worked great until just recently.

The computer just started doing weird things about a week ago. When I would boot it up, some programs that load at startup, like AIM, ICQ, Nortans, etc. would immediately give an error saying they needed to close. Okay, so a couple of days went by and things kept getting worse and worse. Sometimes I'd have to reboot the computer up to like 5 times to get it to load and run everything correctly, but still programs would crash. Like IE would randomally shut down.

So, I thought it was a virus, and forced a Nortans scan, but nothing turned up. Yesterday the computer wouldn't even load winXP completely. It would almost get to the point of being ready for use, but then reboot. So, I thought maybe there was too much on the power supply, so I disconnected a couple of drives, but the computer would still reboot in cycles. So, I got my original WinXP CD ROM and was going to re-install the OS. I got winXP to boot from one of the CD ROM drives and reformated the main OS drive, but when winXP would copy it's files to the HD, it gave file copy error messages. I tried 2 differnt original winXP CD's, but it's never the same files. If I do select retry to copy these files that have errors, about half way into the winXP install it freezes up. So, after several times of this, I thought maybe the HD was bad, but the same thing happened with anouther HD and different CD ROM drives.

This now leads me to believe the motherboard is the cause of trouble and has possibly gone bad. I even cleared the CMOS with the yellow jumper to reset everything and then I reconfigured the BIOS.

Does anyone have any ideas what could be the cause, or if I'm right that the motherboard has possibly gone bad.

Shelby
 

ZYFER

Senior member
Nov 2, 2002
720
5
81
have you changed the IDE cables to the drives? its a long shot but it can cause these problems when they are going bad. if the motherboard is under waranty I suggest you give the manufacturer a call since they might have some tips for you or maybe RMA it for you.
 

KGB

Diamond Member
May 11, 2000
3,042
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Try replacing / re-seating your RAM.
It could be bad or you have intermittent contacts.
When re-seating, clean the DIMM contacts before re-inserting.

Let us know.
 

AWEstun

Banned
Aug 2, 2002
528
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Okay, the latest is that I was able to install winXP with just 1 retry error, when it was copying files to the HD.
When it did the first reboot to start winXP, it can chkdsk, then rebooted, then started, but showed a 'Windows has recovered from a serious error' message.

I do remember about 2 days ago I left the room and when I came back I'd noticed that the computer must have rebooted, as the programs that were open where closed and winXP looked idle, like right after it boots up.

This motherboard has 3 LEDS: Amber, Green, Red. When off/standby the Amber is on. When on the Amber and Green are on. Never have seen the Red on, which should be a good thing!

All the RAM is showing up correct, but I did pull it out and reinstall it.

I haven't tried a different IDE cable yet, but I will now.

If anyone has ANY ideas, I'm all 'ears.'

Shelby

 

ZYFER

Senior member
Nov 2, 2002
720
5
81
try a new ide cable on both the hard drive and cdrom just in case to make sure
 

mechBgon

Super Moderator<br>Elite Member
Oct 31, 1999
30,699
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Maybe your power supply is underpowered for the system and is giving out. What brand/model is it? Hopefully it has at least 300W overall, and 180W on the combined 3.3V + 5V lines?
 

AWEstun

Banned
Aug 2, 2002
528
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I unplugged the IDE3 and IDE4 cables from the MB and turned off the Raid controller in the BIOS. Then I changed out both IDE1 and IDE2 with new cables. Same problem still.

I took out everything that didn't need to be connected and left the basic set up of 1 memory card (tried all 3 seperately), IDE1 with boot HD as master and DVD as slave. Now I have the blue screen of death. It beeps normally on boot and I can get into BIOS. Everything looks normal.

I even took the master boot HD out of anouther AMD computer and booted off that. First thing I got was an error msg saying explorer needed to shut down. This again leads me to believe the motherboard is the fault.

The power supply is an antec 350.
 

AWEstun

Banned
Aug 2, 2002
528
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With this blue screen of death, I decided to unplug all the drives and boot. So, I got the pooling data for drives screen. Hum. I tried just the DVD drive and the winXP CD booted. So, I connected a different HD and right now winXP is installing w/o errors so far. Possibly that other HD was failing? It's only about 3 months old. Hum. I will keep ya'll advised.

Shelby
 

AWEstun

Banned
Aug 2, 2002
528
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Okay, it does appear to be the HD that was causing problems. Here's the interesting part. The HD is a Maxtor 60Gb that was purchased online thru a local OD store about 4 months ago. The model number is Maxtor D740X-6L 60Gb. This HD was purchased when Maxtor had the 3 year warrantee, so I'll be contacting Maxtor for an RMA.

Shelby