AMD 11.3 Ate My Dingo!

MaxDepth

Diamond Member
Jun 12, 2001
8,757
43
91
Well, to clarify, actually hosed my system.

Cliff Notes
1. System - GIGABYTE GA-MA790GP-DS4H (onboard Radeon HD 3300), previous driver set ADM 10.11, Monitor - ASUS VH238H
2. Downloaded 11.3 and proceeded with installation.
3. Screen went black during install then 5 seconds later a BSOD with notation that monitor failed to restore in a timely fashion (paraphrased error)
4. Rebooted and screen goes to basic 1024x768 screen with error that AMD driver did not install properly. Video error saying AMD graphics not installed.
5. (Probably stupid on my part) I perform the installation again, this time no issue and no BSOD. (I probably should have rolled back the driver, instead of installing on top of something that may be corrupt.)
6. On restart the screen looks good with proper size and bpp. However logging in, everything is so slow. I cannot get any application to load, task manager only thing that loads properly. Windows Explorer tries hangs. When I try to call it again, I get error "execution call error."
7. I go to safe mode to uninstall driver, I cannot because Repair function isn't working. Also, any attempt at using CCC meets with errors. Even using the uninstall selection, the AMD driver detection program fails to function.
8. In safe mode, all Windows applications, links, everything function as is (according to safe mode rules), so I know the system isn't toast.



I think I can go several different ways from here:

1) In safe mode, rollback driver using Device Manager. That may not work because I twice tried to install the same 11.3 driver.

2) Boot to safe mode and roll back to previous system save. I don't see any issues here other than the previous state may or may not have all the previous applications installed.

3) Use the Gigabyte product CD to install the motherboard drivers from stock.


Any suggestions?
 

Kenmitch

Diamond Member
Oct 10, 1999
8,505
2,250
136
Did you remove the AMD drivers and use a driver sweeping program before you started the upgrade. Works every time for me.

You could try rollback in safe mode and see what happens.

I've roached my AMD drivers a couple of times and required windows install to fix it....But this was when I first got my card and was playing around with bios flashing.
 
Sep 12, 2004
16,852
59
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Do you have System Restore enabled? If so, use that. It won't change applications, only Windows system files.

Also you could simply uninstall the AMD driver, use Driver Cleaner, then reinstall.
 

MaxDepth

Diamond Member
Jun 12, 2001
8,757
43
91
Thanks all! Now if I could just come up with some excuse to leave work early that doesn't involve using PTO...
 

Arkadrel

Diamond Member
Oct 19, 2010
3,681
2
0
I have no idea how people have these issues...

Whenever I update drivers its simply double click on them, and hit forward button, and done.

And so far havent had any issues.
 

formulav8

Diamond Member
Sep 18, 2000
7,004
522
126
I never remove old ones using driversweeper or nothing. I just install the new one....
 

WelshBloke

Lifer
Jan 12, 2005
32,628
10,809
136
I have no idea how people have these issues...

Whenever I update drivers its simply double click on them, and hit forward button, and done.

And so far havent had any issues.

Me too, but people do get corrupted downloads and the like.

Also OP wins with the title. :D:thumbsup:
 

Avalon

Diamond Member
Jul 16, 2001
7,571
178
106
System restore.

Agreed with Phynaz. If that doesn't work, go to safe mode and try uninstalling the drivers. Roll back to the old ones. If that doesn't work...welp, you know it's time to re-install :p

Strange though. Sounds like a hardware issue.
 

OCGuy

Lifer
Jul 12, 2000
27,224
37
91
Updating drivers for an onboard? What is the reasoning behind that? (not being a smartass, I am curious)
 

QuantumPion

Diamond Member
Jun 27, 2005
6,010
1
76
Yet another fine quality software product, brought to you by ATI. :hmm:

When the 11.4 drivers hosed my system the other week I had to reinstall Windows from scratch to fix it. Yay.
 

pcm81

Senior member
Mar 11, 2011
598
15
81
Safe mode, remove the driver. If plug and play is enabled windows will install a generic driver in safe mode, if plug and play is not enabled, reboot and windows will use generic driver, then just update to your last good one.

EDIT:
Uninstall driver via device manager, not ati catalyst.
 

TerabyteX

Banned
Mar 14, 2011
92
1
0
Strange, I installed both beta versions of 11.4 (March07 and March23) and I found no issues whatsoever, :confused:
 

dust

Golden Member
Oct 13, 2008
1,328
2
71
Seems to me you got bored and tried a driver update for fun! Otherwise, I really don't know what kind of improvement this driver might bring to your graphics. I say don't bother with it, just keep the box one.
 

TerabyteX

Banned
Mar 14, 2011
92
1
0
Sorry, I wasn't clear enough, I installed those drivers on my GF PC which has a Radeon HD 3870 (It isn't the same system but the HD 3300 is based on the same architecture AFAIK).
 

jiffylube1024

Diamond Member
Feb 17, 2002
7,430
0
71
Try a driver cleaner program, and try downloading the latest graphics drivers from Gigabyte's website, rather then directly from ATI. With integrated graphics it's often good to go with the driver from the mobo manufacturer, not ATI/Nvidia.
 

pandemonium

Golden Member
Mar 17, 2011
1,777
76
91
Are you absolutely certain no hardware failure is the cause of this? The extreme slowing of explorer is very strange to me and I would start looking at the HDD as a possible culprit. While you're in safe mode doing your rollback I'd also run error checking and then defrag. I think people overlook these simple error fixing/organizational tools a lot and it could very well help in this situation.

Good luck. ^^
 

dawp

Lifer
Jul 2, 2005
11,347
2,710
136
I've had some odd in game issues when I install new catalyst over the old and removing and reinstalling was the only way to fix the problem. I don't run any driver cleaner any more, just remove the old and install the new. It's just a lot more stable when I do it that way.

Maybe she pick up some malware somewhere? Try scanning with adaware or some other malware scanner. And run CCleaner too. it can scan the registry and remove unused entries.
 
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MaxDepth

Diamond Member
Jun 12, 2001
8,757
43
91
Update: System Restore with uninstalling the previous driver and ATI CCC. Installed AMD 11.06. Works better but I did notice that I had to change my monitor settings manually.

After two months of being offline, the system is now a media unit (TV) for the den.

Initially I updated the driver only because of the listed improvements to the driver and newly designed control panel.
 

jhansman

Platinum Member
Feb 5, 2004
2,768
29
91
Yet another reason why I keep a working Acronis image of my OS install on another drive (and on bootable media), which does not get updated until I know new drivers won't bork my system. Good luck.