Amazon = SUCK

[Maverick2002]

Guess it's just not my luck. Bought my first cell phone from them about a month ago, no problem there. Except they never updated the order so it's still showing up as "being shipped", but not completed. Which means I can't access my Gold Box. I've emailed them several times and exchanged emails for about a week, as they were "working to correct the problem". A month later, they never got around to it. Oh, well, not like I want to buy any of the ramdon sh!t they throw in there anyway. Still annoying though.

Then on September 10th I bought another cell phone + plan (same one, this time for my mom), with 2 day shipping. It was supposed to be here on September 13th. Still no package. Online it says it hasn't even been shipped yet. And their "we usually reply within 24 hours" policy is total BS. I've already sent them several messages.

Is there a number I can call? I'm really pissed and someone's about to get their head bitten off :|

 

[Ameesh]

1-800-555-1212

 

[iamwiz82]

same here. I have bought 2 seperate bundles of stuff and both show as shipped, but not completed. To top it off, one of their zshops tried to scam me :| It took a few VERY nasty emails to amazon.com to get things straightened out.

 

[RossMAN]

Amazon.com's customer service phone number is 1-800-201-7575.

 

[Maverick2002]

<-- on the phone, holding ... steam is building up cause I have to listen to their sh!t music

EDIT: should I just span their mailbox?

 

[ggavinmoss]

Originally posted by: Maverick2002
<-- on the phone, holding ... steam is building up cause I have to listen to their sh!t music

EDIT: should I just span their mailbox?

That would accomplish what? You're more likely to get your way if you keep your cool.

-geoff

 

[Smolek]

Originally posted by: Maverick2002
<-- on the phone, holding ... steam is building up cause I have to listen to their sh!t music

EDIT: should I just span their mailbox?

no, be nice. Usually they are pretty nice and will even upgrade the shipping free due to the error

 

Yep - they did that for me - a package they shipped never arrived so they sent out a new one and upgrade the shipping to 2nd day.

 

[GoodRevrnd]

I was supposed to get my book a month ago. :|

 

[Wallydraigle]

The last time I ordered from Amazon they sat on my order for 16 days until I finally cancelled. All items were shown to be in stock the whole time.

 

[loup garou]

Wow, I've never had any problems with Amazon. As a matter of fact, they're my favorite online retailer...I like em even more than Newegg! :Q
Good luck with your problem.

 

[GoodRevrnd]

Ack! WTF!!! I just checked it now out of curiosity and now it says "No orders placed in 2002"!!!! Those deusche bags! :| :| :| :| :| :| :|

 

[Passions]

have you ever thought about going to a physical store? just seems like you have bad luck online, so why not order from a store?

 

[datalink7]

Amazon has been really good to me. Just recently I bought a bunch of stuff. One of the items never recieved a tracking number, and never arrived. So I emailed them, and they responded within 24 hours saying that it must have gotten lost or something. They sent me another item 2day shipping and it arrived fine.

I have been very satisfied thus far.

Too bad you are having problems.

 

[Wallydraigle]

Originally posted by: BOBBY RIBS
have you ever thought about going to a physical store? just seems like you have bad luck online, so why not order from a store?

Physical?........... Store?

 

[bmacd]

Originally posted by: lirion

Originally posted by: BOBBY RIBS
have you ever thought about going to a physical store? just seems like you have bad luck online, so why not order from a store?

Physical?........... Store?

i think he's referring to a B&M Best Buy/Cell Phone dealer, not a physical Amazon store..

-=bmacd=-

 

[Wallydraigle]

Originally posted by: bmacd

Originally posted by: lirion

Originally posted by: BOBBY RIBS
have you ever thought about going to a physical store? just seems like you have bad luck online, so why not order from a store?

Physical?........... Store?

i think he's referring to a B&M Best Buy/Cell Phone dealer, not a physical Amazon store..

-=bmacd=-

You mean there are actual stores out there... that are not on the computer?

 

[HonkeyDonk]

Originally posted by: bmacd

Originally posted by: lirion

Originally posted by: BOBBY RIBS
have you ever thought about going to a physical store? just seems like you have bad luck online, so why not order from a store?

Physical?........... Store?

i think he's referring to a B&M Best Buy/Cell Phone dealer, not a physical Amazon store..

-=bmacd=-

and i think you're missing the point that lirion was just trying to make a funny.

 

[Maverick2002]

Well, called them up earlier. The guy said it should be here Monday (delay cause VoiceStream was switching T-Mobile to their own site apparently) and he'll take off shipping charges. Looks like the order status was updated too. I'll only be happy when I get the stuff though.