Amazon sent me a $240 mini PC that I didn't order.

[Hugh Jass]

Yes with Dell. 2 (yes two!) complete Alienware laptops when a single Dell Precision laptop was ordered. Precision showed also.

Yup.

Called Dell, they wanted to charge me a restock fee on them + shipping (wtf? I'm trying to send back $8000 is free hardware you sent me.) Eventually it came down to that I couldn't provide them a) the credit card number that was used b) the order number c) customer number so they didn't seem to have a way to get an RMA number.

I tried this 3 times with various levels of disbelief from the reps, escalation to managers etc.

They said they would call me back. 3 Months later hadn't heard from them so their loss at that point. Never heard from them again and now it is about 4 years later. I have ordered things since then also so they never black listed me.

I'm calling shens.

 

[imagoon]

I'm calling shens.

Oz noz someone called shens on the internet.

Specifically this model:

http://www.dell.com/support/home/us/en/19/product-support/product/alienware-m17x-r2/drivers

Windows 7 Ultimate disks also which have been reused on another machine since.

 

[Rickyyy369]

Oz noz someone called shens on the internet.

Specifically this model:

http://www.dell.com/support/home/us/en/19/product-support/product/alienware-m17x-r2/drivers

Windows 7 Ultimate disks also which have been reused on another machine since.

Did you end up putting the machines to good use?

 

[imagoon]

Did you end up putting the machines to good use?

Precision went to/for work (originally bought for that.)
1 Alienware was traded
1 was my gaming machine until the Mobile ATI 5870m series video card died. The nvidia 680 was an option to replace but the cards it uses are rather pricey even today on ebay. They are actually nice machines. I stuck an SSD in it then moved the old drive to the drive second bay. I also stuck an i7 940XM in it with 8GB of RAM. Could never get it to take 16GB.

It was a good machine while it ran. I guess the ATI cards have a "known issue" where they eventually fail. The fully configurable color thing was pretty cool.

 

[John Connor]

Open it up and see if there is cocaine in it. LOL

 

[BUTCH1]

If somehow amazon finds out, you are going to FPMITAP.
For 240? Not worth it.

Could you decode "FPMITAP" for the rest of us?.

 

[John Connor]

http://www.urbandictionary.com/define.php?term=FPMITAP

 

[Chrono]

I order tons of crap from them and have never been sent something by accident. Pretty sure they may just contact you once someone audits and figures out why inventory is down -1 and they are out $240.

 

[Hail The Brain Slug]

I ordered a $10 bottle of beard oil as a gift for my brother (And his beard). When he received the package, it had a $115 Rowenta iron in it instead.

I called amazon and let them know. They refunded the order and told me to keep the iron. Unfortunately my brother was the one who made out.

 

[RelaxTheMind]

heck i order almost weekly for baby stuff, gadgets, other random stuff. the funny thing is ive been browsing for a mini pc for like a week now to use as a media pc for my bedroom.

 

[Schfifty Five]

Could you decode "FPMITAP" for the rest of us?.

Serious?

 

[Skyclad1uhm1]

My mom once ordered something from a company (think it was a smoke detector or something) and got a CO detector. So she phoned them about it, and they said she could keep it and they'd sent her ordered item. So... she received a second CO detector. Phoned again, and received a third one!

The 4th time she got the right item, but they told her she could keep the CO detectors, so I got one and one of my sisters got the other one (my mom uses the 3rd one herself).

Contact them first, otherwise they could still charge you for it when they realize their mistake..

 

[stlc8tr]

Contact them first, otherwise they could still charge you for it when they realize their mistake..

Actually they can't.

http://www.consumer.ftc.gov/articles/0181-unordered-merchandise

But whether or not the OP sends it back is dependent on the OP's personal moral code.

 

[Newbian]

Could you decode "FPMITAP" for the rest of us?.

Go watch office space asap:

 

[Rickyyy369]

I order tons of crap from them and have never been sent something by accident. Pretty sure they may just contact you once someone audits and figures out why inventory is down -1 and they are out $240.

If they do that Ill just send them the chat log with the Amazon representative who said I could keep it.

 

[Schfifty Five]

Maybe these little things have such low margins that it wouldn't be cost effective to pay me to return it, then have to sell it as an open box product and lose more money on it. Its probably just a drop in the bucket to them.

This thing has the most bloatware of any device I've ever seen. But I guess thats how they can subsidise its cost.

Still though, free computer.

One share of Amazon stock is more than that PC. They made over $19B in revenues last quarter. Yeah, pretty sure $240 to them is the equivalent of a fraction of a fraction of a penny to us.

 

[BUTCH1]

Serious?

Yea, I didn't know, someone linked to it LOL. Kinda hard to keep up with all the "urban shorthand", I know what "IDK" is or "CULATR" but I need to catch up, guess I'm old..

 

[Schfifty Five]

Yea, I didn't know, someone linked to it LOL. Kinda hard to keep up with all the "urban shorthand", I know what "IDK" is or "CULATR" but I need to catch up, guess I'm old..

Well, in the time that it took you to post, you could have just double clicked the acronym to highlight, then right click and do search google and boom, there's your answer.

 

[Balt]

The drones will be there shortly to recover the item... with force.

Seriously, though, every example I've heard of this happening has resulted in Amazon just telling the person to keep the item. I don't know if it's just their version of good customer service, or if they've logistically figured out that it's simply not worth the expense/trouble of getting it returned. They are pretty good at the maths.

 

[XavierMace]

I've had HP send an extra server when they sent us our new demo environment. Wasn't on the packing slip or anything. We called HP and they insisted we were wrong and that they did not send us an extra server. So we kept it.