Amazon Rocks

Zorro

Platinum Member
Oct 13, 1999
2,917
3
81
Ordered the Santa Cruz card this weekend on my Mastercard and was looking at my recent charges and noticed thay charged me by accident the super saver shipping of $6.17
so i ring them up and wait 15seconds on hold and the rep confirms that they made a mistake so he credits me back the $6.17 plus $5.00 more for the trouble plus they are going to send me a $20.00 coupon for future purchase.

Nice way to go Amazon
 

amnesiac

Lifer
Oct 13, 1999
15,781
1
71
I really respect Amazon for not only managing to survive so long in the vicious e-biz market but also for maintaining excellent customer service the whole time.
 

Geekbabe

Moderator Emeritus<br>Elite Member
Oct 16, 1999
32,229
2,539
126
www.theshoppinqueen.com
I've had nothing but pleasant experiences with Amazon and out of dozens of orders only one problem which they corrected in a similar
fashion. They are my favorite online store :)