Amazon RMA Radeon HD 7850 Possible?

[palkiss]

Hello there. I ordered this card: Sapphire Radeon HD 7850 2GB DDR5 HDMI/DVI-I/DVI-D/DP PCI-Express Graphics Card Alittle less than 2 years ago, and recently I've gotten quite abit of artifacts, and card crashings.

I went to the sapphire website and they say all cards have 2 year warranty on it, but for some reason amazon says I can only return it within 30 days of purchasing it... I don't understand, does this have a RMA on it or not? Can I get a new one?

And what If I dont have the packaging materials? Is the card itself good enough(sigh, I know i messed up by throwing packaging away) to get a RMA? I do have a copy of the receipt... Unfortunatly for me the price of the card barely went down at all sense I bought it, and I would LOVE to get an RMA.


Thankyou!

 

[Pandora's Box]

After 30 days you have to RMA with the card manufacturer. Shouldn't need the packaging the card came in, just the card itself.

 

[nwo]

Contact the manufacturer (Sapphire). If it has been less than 2 years since the invoice/receipt date, they will take care of the RMA process. All you would need to do is securely package the card, ship it to them at your own expense, and provide the original receipt/invoice.