Amazon, returning phone... include battery?

[Muse]

My Nokia Lumia 520's USB port has been troublesome for months, very exasperating, and finally stopped working, at least for data transfer. I called the seller, Amazon, and they agreed to exchange it for a new one. I have a couple more weeks in which to return the old one (they are providing me with a mailing label). I'm wondering if I can keep the battery as an extra, or is that inadvisable, bad form, whatever). I figure they are going to trash it, that it wouldn't be used in the future if I do send it back. What do you think? :\

 

[Ravynmagi]

My Nokia Lumia 520's USB port has been troublesome for months, very exasperating, and finally stopped working, at least for data transfer. I called the seller, Amazon, and they agreed to exchange it for a new one. I have a couple more weeks in which to return the old one (they are providing me with a mailing label). I'm wondering if I can keep the battery as an extra, or is that inadvisable, bad form, whatever). I figure they are going to trash it, that it wouldn't be used in the future if I do send it back. What do you think? :\

Hmm.. Not sure. They might have an issue. I guess you could "forget" to include the battery. I've done this twice with power chargers. I "forgot" to include the power charger when I returned my defective Nook HD and Dell XPS 12 and neither complained.

 

[Oyeve]

Dunno. One of my users dropped their iphone 6 literally 2 hours after he go it. We used the Asurion insurance through verizon and all they wanted was the phone back. No ear buds or cable or charger. Replacement phone came with another set. Actually, I have around 9 iphone earbuds and lightning cables and chargers, as the insurance didnt want this back. I have never used insurance return labels as I never needed to personally, and I use android, but I assume its probably the same as I recall seeing on these return labels to most definitely NOT ship the battery, so you may be able to keep it legitimately.

 

[Crono]

If they are sending a new one, you always send back whatever you received new to being with, unless they specify otherwise. The battery is removable, but it's considered part of the device.

 

[Muse]

If they are sending a new one, you always send back whatever you received new to being with, unless they specify otherwise. The battery is removable, but it's considered part of the device.

The battery is removable, but the new one did not ship with the battery in the device.

It's been over a year since I bought the original one. In truth, I have two extra batteries, so this would be a 4th battery, so it's not as though I need the thing. However, if they are just going to recycle it (i.e. in toxic waste dump), why shouldn't I keep it? There's an argument for it being dangerous to even ship the thing, it is toxic, plus li-ion batteries are known to explode in certain conditions, not likely, but am I the one to figure that out? Why shouldn't I just keep it?

Am I to remember if it came with a USB cable and charger after a year? I think it did, the new one did, but I am not sure where the original ones are, TBH.

I don't believe I'll get charged for the replacement phone because I failed to include the old battery. It is Amazon after all, and in my experience they are accommodating to their customers.

I'm really on the fence about this.

 

[Muse]

Well, I just printed the return shipping labels and they include a hazmat warning about a lithium ion battery, so I guess I'll include it, WTH.