Amazon Prime: Your guaranteed delivery date will be December 26th

[TwiceOver]

Been ordering lots this month and no delivery hiccups. In fact, half of my order from yesterday arrived overnight today. I was fully expecting all of it to come next week.

 

[SlitheryDee]

One of my Amazon orders got lost by ups this year. Amazon refunded me for the order and gave me free next day shipping on the replacement, which came in today.

 

[mrjminer]

I got a notice from Amazon that there was a delay from the shipping provider with one of the gifts I ordered. I was really disappointed. However, when I checked the status from the e-mail (like 5 minutes after I got the notice), it was out for delivery on a truck, already -- the day before it was supposed to arrive. Got there no problem, and early

 

[TheSlamma]

22nd + 2 days = 26th?



First world problems?

If you have to ask if that is a FWP I just want to ask. How do your job reviews go?

 

[Jimzz]

I got the same email this morning for a present I ordered Thursday with Prime. Then I went to go look at the UPS tracking information and it is out for delivery.

Yea amazon usually gives a worse case to cover their butts. If it gets there sooner people are happy if its late but still on or before that date then good as well.

 

[pontifex]

One of my Amazon orders got lost by ups this year. Amazon refunded me for the order and gave me free next day shipping on the replacement, which came in today.

that happened to me to earlier this month.

1st time i ever had a problem with Amazon.

 

[marvdmartian]

Never mind Prime, you should see the casual "not give a shit" attitude they have for everyone else!

(Helping out a friend, who wanted them for her 2 boys) I ordered 2 of the new Nook tablets (Samsung Galaxy Tab 4 7" tablets, with Nook apps on them) from Barnes & Noble. Had them 3 days later.

Ordered myself a new Asus 7" tablet (what everyone's calling what would've been the next Nexus 7 tablet) from Best Buy on Monday, came in yesterday (2 days).

Ordered a new Kindle reader from Amazon last week on Monday, just got it yesterday. EIGHT days. Yeah.....

 

[Captante]

Its for exactly this reason I ordered most of my gifts for store pickup this year and the few I did have shipped I ordered way in advance.

 

[motsm]

I ordered a gift November 30th from Amazon (not a marketplace seller), it's been in stock the entire time, and it never shipped, just ended up cancelling it yesterday. I got them to bump it up to 1 day shipping, then express processing, promises that they will look into it, yet it never budged.

 

[shortylickens]

You ordered from the most popular store in the world right before christmas?

FUCK NUT!

 

[Newbian]

Meh, I ordered with free non-prime shipping a week and half ago and got the stuff in 3-4 days so I guess they don't like you op.

 

[Muse]

22nd + 2 days = 26th?

First world problems?

Interesting, I've never done Amazon Prime, but on that same day, 22nd I made an order and opted for the free 30 day trial of Amazon Prime because the product's support is scheduled to end on 12/31 (Callaway uPro MX+). It said I'd get delivery on 26th, but checking the tracking it said it would arrive on the 24th, which it did (today). Trouble is Callaway's goddamn website has been down, looks like the last two days, their customer support had today off (and tomorrow, obviously). I don't know when the website will be up, if at all. I'm seriously pissed. I called Amazon and lodged a complaint. I was told I have 30 days to return the item. I will, if I can't get updates from Callaway's website. I hope Amazon will provide me with a sticker I can put on the package, they've done that before. It's not my fault that Callaway doesn't care about their customer's enough to keep the site up.

Edit: BTW, it was shipped by USPS.

 

[OverVolt]

Jingle bells brick & mortar smells, UPS broke all your eggs. The Mail mobile lost a wheel and all your gifts are delayyed ay!

 

[Muse]

Jingle bells brick & mortar smells, UPS broke all your eggs. The Mail mobile lost a wheel and all your gifts are delayyed ay!

It ain't funny. I once had a job with a delivery service. I had many Christmas wrapped gifts in my car, a convertible, something like 10 IIRC. In my innocence I left them in the car overnight. When I came back to the car in the morning they'd been stolen. I had to pay my boss for the value of the stolen items and I lost my job.

I love my UPS man, to me he's Santa Claus, a black Santa Claus.

 

[ViRGE]

You think that's bad? I ordered from newegg end of day on the 19th... paid for 3 day shipping, expected delivery 29th...

That sounds about right for Newegg. They're still a 8/5 business and ship accordingly. If you order something it will ship the next business day, and their shippers will only move it on business days. Throw in 2 days off for the holidays and the 29th is entirely plausible.

 

[Jaskalas]

That sounds about right for Newegg. They're still a 8/5 business and ship accordingly. If you order something it will ship the next business day, and their shippers will only move it on business days. Throw in 2 days off for the holidays and the 29th is entirely plausible.

I wouldn't expect UPS to sit idle on Friday, that would be disappointing. Then again, maybe they counted the 24th as a day off. It didn't move today.

Will report back if it takes the full 10 days or I get it "on time".

 

[ViRGE]

I wouldn't expect UPS to sit idle on Friday, that would be disappointing. Then again, maybe they counted the 24th as a day off. It didn't move today.

That's exactly what they did. Only local deliveries (things ready to go out on a truck) and certain express items got moved today.

 

[SlitheryDee]

Interesting, I've never done Amazon Prime, but on that same day, 22nd I made an order and opted for the free 30 day trial of Amazon Prime because the product's support is scheduled to end on 12/31 (Callaway uPro MX+). It said I'd get delivery on 26th, but checking the tracking it said it would arrive on the 24th, which it did (today). Trouble is Callaway's goddamn website has been down, looks like the last two days, their customer support had today off (and tomorrow, obviously). I don't know when the website will be up, if at all. I'm seriously pissed. I called Amazon and lodged a complaint. I was told I have 30 days to return the item. I will, if I can't get updates from Callaway's website. I hope Amazon will provide me with a sticker I can put on the package, they've done that before. It's not my fault that Callaway doesn't care about their customer's enough to keep the site up.

To be fair it isn't Amazon's fault either. I wouldn't expect them to take a hit on the shipping for a return of a new, non-defective item just because you ordered it right before it was discontinued. I assume you got a discount for the item since it was so close to EOL, correct? That's your compensation right there.

 

[Muse]

To be fair it isn't Amazon's fault either. I wouldn't expect them to take a hit on the shipping for a return of a new, non-defective item just because you ordered it right before it was discontinued. I assume you got a discount for the item since it was so close to EOL, correct? That's your compensation right there.

As a matter of fact they did not discount the item. Amazon's price when I purchased Monday Dec. 22 was higher than it was going for in the middle of the summer.

It's questionable to be selling an item that is close to being useless because of obsolescence enforced by the manufacturer. Who should take the hit, Amazon or me? I had no way of knowing that the manufacturer wouldn't observe their obligations to maintain support until their declared pulling of the plug. I have a legitimate argument that I was screwed! They might say, too bad, you pay shipping back, but I can ask if they'll pay. I'm not going to make a scene or throw a fit. But if I order an item that isn't as represented I believe I have an argument that I shouldn't suffer a loss. That's a level of customer service that Amazon usually honors.

 

[SlitheryDee]

As a matter of fact they did not discount the item. Amazon's price when I purchased Monday Dec. 22 was higher than it was going for in the middle of the summer.

It's questionable to be selling an item that is close to being useless because of obsolescence enforced by the manufacturer. Who should take the hit, Amazon or me? I had no way of knowing that the manufacturer wouldn't observe their obligations to maintain support until their declared pulling of the plug. I have a legitimate argument that I was screwed! They might say, too bad, you pay shipping back, but I can ask if they'll pay. I'm not going to make a scene or throw a fit. But if I order an item that isn't as represented I believe I have an argument that I shouldn't suffer a loss. That's a level of customer service that Amazon usually honors.

That's different then. I agree with you in that case.

 

[Newell Steamer]

Air driods don't need the holidays off,.. I'm just sayin,...