Amazon Gift Returns

Jschmuck2

Diamond Member
Jul 13, 2005
5,623
3
81
So the D and R keys on the Saitek Eclipse II I got for Xmas didn't work about 75% of the time (which made gaming with WASD difficult) so I boxed it up and sent it in to Amazon for a return.

Not being real familiar with gift exchange, I sent them an email asking how long it would take before I heard back and/or received my new keyboard. As it turns out, they're ::apparently:: out of Eclipse IIs and are going to send me a gift card.

In FOUR WEEKS.

Wtf? Is this normal for Amazon?

 

Modeps

Lifer
Oct 24, 2000
17,254
44
91
Seems like in general, Amazon's product stock is rather low right now... I think they got hit really hard by Christmas shoppers. I'm not sure about the gift card thing though, four weeks sounds excessive to me.
 
Oct 20, 2005
10,978
44
91
Originally posted by: Jschmuck2
So the D and R keys on the Saitek Eclipse II I got for Xmas didn't work about 75% of the time (which made gaming with WASD difficult) so I boxed it up and sent it in to Amazon for a return.

Not being real familiar with gift exchange, I sent them an email asking how long it would take before I heard back and/or received my new keyboard. As it turns out, they're ::apparently:: out of Eclipse IIs and are going to send me a gift card.

In FOUR WEEKS.

Wtf? Is this normal for Amazon?

what did they say about it when you called them about the 4 week dealio?