Amazon for toilet replacement

BarkingGhostar

Diamond Member
Nov 20, 2009
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So, I was searching online for American Standard toilets and surprised that Amazon sells them. Yessir, ships and sold by Amazon. OK, that is nice but then I see they offer a service to have it installed as a replacement unit (the agent removes the old one for you), too.

Anyone done this? I am thinking of a January experiment and giving it a try.
 

momeNt

Diamond Member
Jan 26, 2011
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In my city the estimate is almost $200. There are over 500 reviews though and it is 4.8 stars out of 5. Some indicated that they got charged extra for haul-away and things like jumbo wax seals, which should not have been the case, but, but amazon indicates it is an estimate.

If doing it yourself is out of the question you might want to consider using porch/thumbtack/ or paying attention to the plumbing trucks that are out in your neighborhood and just giving them a call to see what they'd charge.
 

BarkingGhostar

Diamond Member
Nov 20, 2009
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The problem with hiring a local agent is that they want $300 to rebuild a tank mechanism and just about the same to install a replacement toilet, toilet not included. No one seems to want to work under the time+materials anymore because they can all charge as if the job will take a half-day and then do the job in 45 minutes. For a professional plumber I would imagine putting in a replacement toilet should take less than an hour, so paying $300/hour seems harsh for Atlanta (e.g. the poor south). The Amazon thing doesn't say 'estimate'. It is a flat fee, but once I've placed the item in the basket they get my zip and price accordingly.

For instance, the $200 toilet had an estimated $199 install fee, but once I added to my basket and signed into my account the install fee dropped to $159. I've had three plumbers in four years and none of them would touch a replacement toilet job for that little. They all think they are plumbing gods or something. I could understand this if I lived in some place like NYC, SF or Boston, but Bumphuck (ahem, Buford) Georgia?
 

ndmrpwr

Member
Feb 14, 2010
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So two bolts that hold the toilet to the floor and one water line costs that much? Holy crap!
 

mxnerd

Diamond Member
Jul 6, 2007
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Plumbing job is expensive as hell!

2 years ago I have a copper pipe leak in living room, the plumber replace a small section and charged me for $240! An extremely easy job done in about 30 minutes.

A year later another room has another copper pipe leak, I went to Home Depot and bought a SharkBite slip coupling and fixed it myself, which costs me $13.
 
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paperfist

Diamond Member
Nov 30, 2000
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www.the-teh.com
So two bolts that hold the toilet to the floor and one water line costs that much? Holy crap!

Sounds expensive, but you gotta put your face nearly in the toilet bowl where god knows what's happened in there before. You gotta deal with a wax ring that's not fun to get off your hands. You gotta get the toilet out without spilling that nice liquid all over and some toilets today are 80 pounds.

No, it's not really a hard job, but definitely earns the tile blue collar work.

You can get a whole tank rebuild kit for like $45 and it's also a relatively easy job.

Amazon also takes 10% from the provider.
 

BarkingGhostar

Diamond Member
Nov 20, 2009
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I do not mind a healthy profit for trades people these days, but when they all price to work less for a fixed level of acceptable income by tossing business that refuses to pay exorbitant pricing that is a problem. And since plumbing is one of those professions that is unionized (?) they keep out those not willing to play the game. Seriously, the inability to find a plumber in the south to work for $100 an hour is just depressing. But I guess someone has to pay for their AT&T Wireless broadband for those nifty work-related tablets where they point and click your work instead of knowing what the heck a pen and paper might be.

Idiocracy hospital scene where the check-in nurse relied on emoticons to categorize the ill patient.
 

NetWareHead

THAT guy
Aug 10, 2002
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Not all plumbers are unionized. My plumber is an independent non-unionized guy with his own business, charges $135 an hour for non-holiday or non emergency work and is constantly busy. He says he charges $135 hourly because the market simply supports it.

Lets also not skip past the fact that plumbing can be a dirty profession. A good portion of the public is too squeamish to pry a used wax ring off of a closet flange and therefore will pay for this labor. Anyone here willing to climb into an emptied septic tank to change a pump? This is routine work for my plumber.

I think the real issue is there is just not enough fresh young blood entering the trades that makes the labor get more expensive. There was an article specifically about this that was published in a local paper and outlined 3 problems pertinent to my state (NH) but Im confident this issue also exists elsewhere. 1. A low amount of licensed plumbers in the state; less than 3000 master plumbers. 2. Low amount of plumbing apprentices studying to enter the trade. Currently at 450 this year but 10 years ago would have been over 1000. 3. Average age of plumbers is in in their 50s and the author of the article recalls being the youngest plumber (mid 30s) in a state license renewal class.
 

x26

Senior member
Sep 17, 2007
734
15
81
We need diversity in trades, where are those women plumbers?!?

Women only want the Good Stuff--You silly Boy!!

Equality Stops when the hard, Dirty, Scummy Work kicks in--Everybody know Dat....:rolleyes:
 

BarkingGhostar

Diamond Member
Nov 20, 2009
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Not all plumbers are unionized. My plumber is an independent non-unionized guy with his own business, charges $135 an hour for non-holiday or non emergency work and is constantly busy. He says he charges $135 hourly because the market simply supports it.

Lets also not skip past the fact that plumbing can be a dirty profession. A good portion of the public is too squeamish to pry a used wax ring off of a closet flange and therefore will pay for this labor. Anyone here willing to climb into an emptied septic tank to change a pump? This is routine work for my plumber.

I think the real issue is there is just not enough fresh young blood entering the trades that makes the labor get more expensive. There was an article specifically about this that was published in a local paper and outlined 3 problems pertinent to my state (NH) but Im confident this issue also exists elsewhere. 1. A low amount of licensed plumbers in the state; less than 3000 master plumbers. 2. Low amount of plumbing apprentices studying to enter the trade. Currently at 450 this year but 10 years ago would have been over 1000. 3. Average age of plumbers is in in their 50s and the author of the article recalls being the youngest plumber (mid 30s) in a state license renewal class.
When it costs me more to have a drop-in replacement toilet done without the cost of the toilet than going to see a doctor, including a specialist--then I call shins.

When a plumber actually has a bond, years of experience with many past customer recommendations then maybe I would reconsider. unfortunately, the ones I see have less than 5 years in the business, few customer recommendations (let alone good ones) and no bond. Now a doctor has serious training, serious insurance and probably has seen a ton of patients in that time.

Plumber's visit $135 hour. Doctor's visit $65. Ok, I joke, but maybe the content of this joke has a basis for its existence. BTW, what market is your non-unionized pluber working in, how long has he been doing it and is he bonded?
 

NetWareHead

THAT guy
Aug 10, 2002
5,847
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When it costs me more to have a drop-in replacement toilet done without the cost of the toilet than going to see a doctor, including a specialist--then I call shins.

When a plumber actually has a bond, years of experience with many past customer recommendations then maybe I would reconsider. unfortunately, the ones I see have less than 5 years in the business, few customer recommendations (let alone good ones) and no bond. Now a doctor has serious training, serious insurance and probably has seen a ton of patients in that time.

Plumber's visit $135 hour. Doctor's visit $65. Ok, I joke, but maybe the content of this joke has a basis for its existence. BTW, what market is your non-unionized pluber working in, how long has he been doing it and is he bonded?

Comparing doctors to plumbers is an apples to oranges comparison. Most doctor's wont make house calls but a plumber always does. Most doctors dont have the overhead of a truck on the road for instance. There are many factors which determine the market price of any profession and ability for consumers to pay the prices. Some of which I touched on in my previous thread. Plumbers also ply a skilled trade and the penalty of using a sloppy plumber is more expensive over the long run than the higher up front cost of a skilled tradesman.

Furthermore, we should not be using amazon in any shape or form to build a comparison for toilet replacement costs. $199 for a toilet replacement (without the actual toilet or ancillary parts) for just the labor is too high and IMO the wrong place to be looking for a plumber.

However if I called my plumber out to solely replace a toilet I'll be hit with $135 (even if the install takes less than an hour, which it should) plus any parts. But I also know the guy is a great plumber. He is a rare combination of somebody fanatically obsessed with details but works fast. He installed a new pex water line for me and where the line went past some rough framing, he took the time to cut foam padding and glue it to the wood so the pex would not abrade over time. His work is done to an "above code" philosophy. Other contractors do the minimum possible in the hope there will be more billable hours in the future. Id rather pay more for a job done right and better the first time.

If I order a toilet replacement from amazon Im almost certain I wont get that same level of expertise. Will the amazon plumber, if faced with an out of level flange or one sunk below floor level know what to do in this situation? Ive seen some shoddy plumbing work where 2 or 3 wax rings are stacked on top of one another in an effort to make a seal and then the toilet is caulked to the floor so the inevitable leaks are hidden.

I am in NH, southern portion of the state about 40 minutes from Boston so its not exactly a cheap market. My guy has been in business for almost 30 years and insured/bonded etc... He is in his 50s. He doesnt advertise at all and in spite of only word of mouth, he is constantly busy. BTW, I dont consider even $100/hour to be absurd for a tradesman. Even at his rate of $135, he has all of our business for any issue in our rental properties. To give you a scale, most plumbers around here charge 85-100 hourly and he is expensive on a strict up front cost comparison.
 
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BarkingGhostar

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I am in NH, southern portion of the state about 40 minutes from Boston so its not exactly a cheap market. My guy has been in business for almost 30 years and insured/bonded etc... He is in his 50s. He doesnt advertise at all and in spite of only word of mouth, he is constantly busy. BTW, I dont consider even $100/hour to be absurd for a tradesman. Even at his rate of $135, he has all of our business for any issue in our rental properties. To give you a scale, most plumbers around here charge 85-100 hourly and he is expensive on a strict up front cost comparison.
Right, you are in a much higher cost of living. I'd be OK paying those prices in your market. Also, I would not mind paying those prices with someone that had same amount of experience and was bounded, but these kids down here in the south fail all those aspects and still demand a high amount.

What I think is that they could charge $100/hour, but then they would fear like the devil that someone would make them work for that hour. They want to work for 20 minutes and charge as if they worked for 1.5 hours. It is fine if they can support themselves.
 

Exterous

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Jun 20, 2006
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I think the real issue is there is just not enough fresh young blood entering the trades that makes the labor get more expensive. There was an article specifically about this that was published in a local paper and outlined 3 problems pertinent to my state (NH) but Im confident this issue also exists elsewhere. 1. A low amount of licensed plumbers in the state; less than 3000 master plumbers. 2. Low amount of plumbing apprentices studying to enter the trade. Currently at 450 this year but 10 years ago would have been over 1000. 3. Average age of plumbers is in in their 50s and the author of the article recalls being the youngest plumber (mid 30s) in a state license renewal class.

A good friend of mine owns a plumbing business and he would be expanding faster if he was able to find quality workers. He's even willing to take people with no experience and train them but the applicants are few and far between. Its sad but not surprising in an environment where the Governor of NY says you can't be a success without a college degree

Right, you are in a much higher cost of living. I'd be OK paying those prices in your market. Also, I would not mind paying those prices with someone that had same amount of experience and was bounded, but these kids down here in the south fail all those aspects and still demand a high amount.

Its likely not anything to do with a union but the scarcity of competition. My friend keeps raising rates because he can and yet hes still swamped with work. He runs a non-union shop in SE Michigan and charges in line with what NetWareHead reported (SE MI is not exactly a high cost of living area)