Amazon delivery photo

[jtvang125]

Just noticed this today when I reviewed a delivery in their Prime app. There's a photo taken of the packages left by our front door. Not sure how it really helps the customer. I think it's more of a cover their ass thing. They can now claim it was delivered and won't be liable for anything happening afterwards.

 

[LikeLinus]

How are you viewing this? I checked the primenow app, amazon app and the website. I can't find this anywhere in the tracking or delivery links.

Looks like this is an opt in/out service.

https://www.amazon.com/gp/help/customer/display.html?nodeId=202132680

Never seen anything about this and never had images show up for my deliveries. Must be a regional thing or may cities where they have a lot of thefts.

 

[pete6032]

The last delivery I had showed a picture. I think this is more helpful for urban dwellers who can't have their package left at their front door. I've definitely had to hunt for some packages left by UPS in the past. A picture would have been helpful.

 

[MrSquished]

Some carriers do it some don't. I think it's just Amazon's own delivery service.

Now some of my deliveries the van delivering my package has a GPS tracker on it and I can track the delivery guy on a map via the Amazon website, and it tells me how many stops he has to make before getting to me. Pretty cool.

 

[Geekbabe]

Just noticed this today when I reviewed a delivery in their Prime app. There's a photo taken of the packages left by our front door. Not sure how it really helps the customer. I think it's more of a cover their ass thing. They can now claim it was delivered and won't be liable for anything happening afterwards.

Actually that photo deal helped me, I shot the CS rep a pic of my porch/ doorway... a new delivery was sent the same day!

 

[BarkingGhostar]

Now that would be useful considering how often (50%) the USPS incorrectly delivers my prime orders that are shipped to my house.

 

[Homerboy]

I noticed it as well too.
This obviously only seems to be true for packages actually delivered by Amazon itself - not USPS or UPS etc.

 

[jtvang125]

Some carriers do it some don't. I think it's just Amazon's own delivery service.

Now some of my deliveries the van delivering my package has a GPS tracker on it and I can track the delivery guy on a map via the Amazon website, and it tells me how many stops he has to make before getting to me. Pretty cool.

Yes, I think this is just with Amazon's delivery. Don't think they can force other carriers to take their time to do this without some compensation. But it does show that Amazon are taking steps in improving their service while others sit on their laurels.