<Returning Cell Phones
You may return a cell phone within the first 30 days of usage/service. Amazon.com will refund you the full cost of the phone. Your cellular carrier will still charge you a prorated fee for the time you had the phone and service. The carrier will also charge you any additional roaming or long-distance fees and for any extra minutes you used. Generally, activation fees are nonrefundable. For specific answers regarding service-plan cancellations, please contact your carrier directly.
Returning the phone to Amazon.com does not cancel service contract obligations with the carrier. To cancel your existing service, you must contact the carrier directly. Carrier deposits will be refunded by the carrier as appropriate and dependent on the terms of your service contract with the carrier. Carrier contact information is provided on the packing slip/invoice that is shipped with your cell phone/plan order.
If you're returning a cell phone purchased from Amazon Marketplace, Auctions, or zShops, please contact the seller directly.
For more information about refunds, exchanges, and return deadlines, see our general Returns Policy.>
Do you think I can buy the phone then cancel the service from the carrier and keep the phone?
You may return a cell phone within the first 30 days of usage/service. Amazon.com will refund you the full cost of the phone. Your cellular carrier will still charge you a prorated fee for the time you had the phone and service. The carrier will also charge you any additional roaming or long-distance fees and for any extra minutes you used. Generally, activation fees are nonrefundable. For specific answers regarding service-plan cancellations, please contact your carrier directly.
Returning the phone to Amazon.com does not cancel service contract obligations with the carrier. To cancel your existing service, you must contact the carrier directly. Carrier deposits will be refunded by the carrier as appropriate and dependent on the terms of your service contract with the carrier. Carrier contact information is provided on the packing slip/invoice that is shipped with your cell phone/plan order.
If you're returning a cell phone purchased from Amazon Marketplace, Auctions, or zShops, please contact the seller directly.
For more information about refunds, exchanges, and return deadlines, see our general Returns Policy.>
Do you think I can buy the phone then cancel the service from the carrier and keep the phone?