They make good products but sometimes I seem to expect more when simple problems or inconsistencies pop up. For example, the desktop background dialog has options to tile, center or stretch images for the desktop. Usually people don't want to distort pictures they put on the background, and unless the aspect ratio is 4:3, 16:9 or whatever your screen res is, it will get distorted. Surely the guy that wrote that algorithm spent at least half an hour doing those and it didn't occur to him to stretch until one of the axies was filled and not distort it along the other axis. I know there must be at least 500 people inside Redmond that have had to edit an image to the right res. or aspect ratio, or just not stretch the image. I don't know if it was fixed in XP or server 2k3 but this has been a simple problem for at least 5 years. For a company that spends 5 billion a year in R&D this crap should get squashed quickly.