All of a sudden no cd-rom drives work. Windows gives this reason, please help...

[vizionblind]

cd burner, cdrom drive etc dont work.

in the device manager here is the error it gives, how do i fix this?


Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Click Troubleshoot to start the troubleshooter for this device

 

[corkyg]

What OS are you using? In ME, W2K and XP you can restore the registry to an earlier date before it was corrupted, and that usually works.

Failing in that, go to Device Manager and REMOVE the questionable CD ROM drive from the system. Reboot and it should reinstall itself.

 

[vizionblind]

Ok I am using XP, how do I go about repairing or restoring the registry?

 

[BadThad]

Before you repair the registry, open your case up and pull off the IDE cable to the drives and reattach. Don't just check to see if it's tight, pull it all the way off. Do the same on the drives. Reboot, remove the drives from device manager and reboot again. See if windows redetects and reinstalls the drives.

 

[vizionblind]

These are all steps I have already done, please explain the registry fix please.

 

[ZZZZZZ]

you can run scanreg from a boot disk or dos prompt and get the option to restore your registry to an earlier one. this will however negate any changes made to the system after that date/tie including making software installed after that date inoperable.

 

[BadThad]

I'm not sure about XP, but on Win9x machines I would simply delete the registry key: HKeyLocalMachine\ENUM. That forces windows to rubuild ALL hardware info...it doens't affect applications. However, since XP is REALLY WinNT 6.0, the registry probably follows that of NT using hives.