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Alienware is.....

J

John

Moderator Emeritus<br>Elite Member
....pretty sad. I called them just now to see about ordering just the &quot;saucer silver&quot; 107 windows keyboard and they refused to sell it to me. The &quot;knowledgeable&quot; sales guy said that Antec makes them exclusively for Alienware and it is &quot;proprietary&quot;.

<yawn>
 
That's about stupid. You would assume they would be willing to sell keyboards if it would bring in money. Mabye you should lie to them and tell them you have an Alienware PC....
 
Alienware PC is all about selling systems not parts. I wouldn't think they would sell a &quot;unique to them&quot; item separately. Wouldn't be so unique then.
 
Dell won't sell you just a motherboard either... or even a system without a video card / RAM much less. It's their decision what to sell and what not to.
 
Dameon, I beg to differ. I used to work for Dell (MACSD Optiplex Sr. Tech) and you are welcome to buy ANY part from their spare parts division.

I also find that asking to buy a part, and have a system built without a specific piece of hardware to be on a different level.
 
John, along the same line, I called Antec to see if I could get an extra side cover for my SX-1030 case, (thinking about putting a window in and wanted one to practice on!!). The rep that answered the phone said that he did not know if they had one in stock!!! His reply was that he would have to &quot;check and see&quot; and he would contact me if they did. To make a long story short, that was about three weeks ago, so I can assume that Antec has no spare parts for their cases!! I really like this case, but I think their service department should be better.
 
Thanx for the info guys!!

I heard good things about alienware through maximumpcmag, but now I know better!

Edblor
 
alienware must be making a killing off those insane profit margins they have. spend 10 minutes on pricewatch configuring a system with the exact same components as an alienware computer and see how much it costs you, as opposed to the alienware price.
 
If my company solely sold fully configured systems, i can guarantee that i WOULDN'T sell separate components (i.e. keyboard)...nothign wrong with that...it's probably a pain in the ass for them to ship out/sell/stock separate components - that's not what they do...

nothign wrong w/ alienware except for their disgustingly overpriced systems...i suppose they'll justify that on the principle that they &quot;fully&quot; configure/optimize your system for u - plus throw in a couple games, etc....(which are configured for)...

still a rip off either way..
 
Buy.com has great service and actually responds to email (imagine that). BTW, what's so special about that keyboard?
 
I am trying to color coordinate things. Since I have a Black 21&quot; FD Trinitron, Silver Intellimouse Exploder, Black DTT 2500's, silver Logitech QC pro 3000, etc...you get the idea.

The black version from buy.com will work out just as well.
 
Anyone know where you can get the Silver Alienware case? I have only seen the black and white ones for sale.
 
No they don't paint the keyboards, the earlier portion of this thread shows you that Antec makes these keyboards for alienware. There was another guy earlier this week looking for a silver keyboard, I provided him with links to 2. The cases they probably either have the manufacturer paint or they do it themselves. I own the black version of this case, very sweet.

divinemartyr
 
Yeah, Dell will sell you parts. Just go the Dell store and order as many Dell &quot;propietary&quot; keyboards as you want.
 
Funny, I had a corporate IT person call one time and I conferenced in with SPARTS. He received a chassis to the best of my knowledge....

Vrangel, LMAO 🙂
 
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