- Mar 1, 2000
- 30,890
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So, our family (entire family... 24 of us) just wrapped up a great week's worth of fun in Orlando/Disney.
When we drove the rental mini-van back to the airport to drop it off, we're greeted by 2 (I assume by their actions) non-english speaking people who simply don't tell us what to do or respond to our questions. They basically rush us (my immediate family of wife and kids (4 and 6yrs old) and my mom and dad (elderly)) out of our car and usher us away with literally only saying "here's your receipt"...mind you I have no idea how much it even cost.
So we grab our stuff and start to walk to the ticketing counter. After about 100yrds away, my 4yr old girl realizes she doesn't have her backpack on (which contained a Leapster game pad, charging kit, games, all her souvenirs from Disney and the entire trip etc etc)... so I turn and run back to where we dropped the car off but its already gone from the line.
I speak to one person there... couldn't understand me. Find another, and he does a quick scan for the car, its not in the drop off line anymore, says I have to go to the booth and ask them there.
So I run back to the booth, explain to guy in there (he too says about 10 total words to me). He calls some phone number... we wait 10 mins until he gets a call back where I'm simply told "nothing in the car"... and he proceeds to help the next person in line. Uhhh... ok.
I know we had i in the car, as my daughter was playing her Leapster from it as we left the hotel. But MAGICALLY it disappears between when we get out and then walk 100yrds?
So I run back inside, meet my wife at the ticket counter, get our boarding passes and I run downstairs to the Alamo counter inside. The line is abut 30 people deep and sure as shit they have 2 people working the counter. I run back outside to the booth in the parking structure. Same "Mr. Talkative" is in there and he again has about 10 words for me saying "I told you, car is empty". I ask what happens if by some magic miracle its found... is there a lost and found or something and he simply says "Yes". Gee thanks a lot for that help a-hole. I ask him to get a print out of our rental info, which he greeted with a heavy sigh and slow typing on the keyboard.
I ran back inside and just barely made the plane back.
So my wife calls Alamo today... goes through a billion people finally gets somebody helpful and he explains "oh yes we have a complete lost and found form etc that you can fill out and file... " Why wasn't I fucking told this when I was in the damned parking structure?
My wife basically laid it on the line and told the dude it had to have been stolen, bitched them out (cordially of course) but that doesn't help my 4yr old too much I guess.
Just a shitty way to end a great week.
Cliffs:
Left kids backpack in car.
within 5mins it magically disappeared
Any help at all from Alamo? Hell no.
Burn in hell Alamo
When we drove the rental mini-van back to the airport to drop it off, we're greeted by 2 (I assume by their actions) non-english speaking people who simply don't tell us what to do or respond to our questions. They basically rush us (my immediate family of wife and kids (4 and 6yrs old) and my mom and dad (elderly)) out of our car and usher us away with literally only saying "here's your receipt"...mind you I have no idea how much it even cost.
So we grab our stuff and start to walk to the ticketing counter. After about 100yrds away, my 4yr old girl realizes she doesn't have her backpack on (which contained a Leapster game pad, charging kit, games, all her souvenirs from Disney and the entire trip etc etc)... so I turn and run back to where we dropped the car off but its already gone from the line.
I speak to one person there... couldn't understand me. Find another, and he does a quick scan for the car, its not in the drop off line anymore, says I have to go to the booth and ask them there.
So I run back to the booth, explain to guy in there (he too says about 10 total words to me). He calls some phone number... we wait 10 mins until he gets a call back where I'm simply told "nothing in the car"... and he proceeds to help the next person in line. Uhhh... ok.
I know we had i in the car, as my daughter was playing her Leapster from it as we left the hotel. But MAGICALLY it disappears between when we get out and then walk 100yrds?
So I run back inside, meet my wife at the ticket counter, get our boarding passes and I run downstairs to the Alamo counter inside. The line is abut 30 people deep and sure as shit they have 2 people working the counter. I run back outside to the booth in the parking structure. Same "Mr. Talkative" is in there and he again has about 10 words for me saying "I told you, car is empty". I ask what happens if by some magic miracle its found... is there a lost and found or something and he simply says "Yes". Gee thanks a lot for that help a-hole. I ask him to get a print out of our rental info, which he greeted with a heavy sigh and slow typing on the keyboard.
I ran back inside and just barely made the plane back.
So my wife calls Alamo today... goes through a billion people finally gets somebody helpful and he explains "oh yes we have a complete lost and found form etc that you can fill out and file... " Why wasn't I fucking told this when I was in the damned parking structure?
My wife basically laid it on the line and told the dude it had to have been stolen, bitched them out (cordially of course) but that doesn't help my 4yr old too much I guess.
Just a shitty way to end a great week.
Cliffs:
Left kids backpack in car.
within 5mins it magically disappeared
Any help at all from Alamo? Hell no.
Burn in hell Alamo
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