AIW 9700Pro Sound issues

[NittanyLAncer]

The jist : My AIW 9700 Pro will not for the life of it produce any sound output, never has really. Unfounrtunantly I never really TRIED to use the TV and such until it was a little too late to return the thing. It's finally annoying me enough to ask someone's help.

I have tried using it's supplied output cable into the line in and microphone jacks of both my SB-Live and the AC '97 onboard sound, no go. Feeding the "CD-Audio" line from the card to the forementioned CD-INs doesn't produce sound either. Nor does feeding it into the TAD-IN or the AUX-IN on the SBLive. I turned off the onboard when working with the live and popped out the live when working with the onboard.

I'm currently working around it by using a VCR to filter off the sound channels and piping it directly into the Live-Drive Co-Ax audio inputs, but this is getting clunky in an ever shrinking computer workspace.

Does anyone know of any particular quirks with the audio for the AIW cards or any of my particular hardware combo?

"Built by ATI" AIW 9700 Pro
Gigabyte GA-7vaxp Ultra w/2400+
SB-Live Platinum 5.1
Most Recent Catalysts.
Most Recent MMC
Yes, everything is installed right (driver wise), and yes, I'm using the right cables (95% sure anyway)

I'm completely befuddled, and if all else fails I could use recomendations on cheap (sub $50) TV tuner cards with decent PVR.

Thanks (hopefully) in advance!

 

[rbV5]

You might want to check your line-in to make sure it is not muted, after making sure you configured line-in during MMC configuration.

Its the single most common complaint ATI receives for configuring AIW cards, so you are not alone. I myself have used both SBLive and onboard audio, both internal and external audio connectors and it has worked correctly in every configuration I've tried..so I know it works. I have had muted inputs however, so you want to make sure the input you are using is actually available.

In any event, this should cease to be an issue with AIW very soon.

 

[NittanyLAncer]

Yea, EVERY FAQ on ATI's website said that the cause of my problem is muted audio. However, starting the Tuner up (with ATI TV), pumping EVERY input up to it's highest level unmuted (Well.....except for those input that don't mutually un-mute, but I know it's not hooked into any of those) still gives me no sound. I can step through which source I'm recording from too (with all the outputs jacked), and get no sound from the TV signal.

On the flip side, I can sit in the MMC Initialization Wizard, flip through the inputs passing through ones I KNOW are supposed to be giving me ATI sound and get nothing.

I really think that ATI's whole "it HAS to be muted" is really moot nowadays, newer versions of MMC will do all of the unmuting of things as it goes along.

The ONLY thing I can think of is incorrect cabling. I bought the CD-Audio cable from best buy, so you never know if those things are quite right, and the card came with the black "Radeon All-In-Wonder" cable on ATI's website, similar to the cable on my old All-in-Wonder Rage 128 Pro but the card-end connector is different. Most reviews of the AIW 9700Pro I've seen have the Red Hi-Def capable cabling.

Has anyone ever heard of the sound just plain NOT working, or if the TV Tuner Works the sound should work?

I probably will break down and buy a seperate TV-Tuner as to get more flexibility with Video Card, any cheap suggestions?

 

[rbV5]

I really think that ATI's whole "it HAS to be muted" is really moot nowadays, newer versions of MMC will do all of the unmuting of things as it goes along.

Thats true..unless it doesn't, then you need to check to see if the input is muted to eliminate that as the issue. Its just a troubleshooting step, and one that is very common to occur.

The AIW9700 comes with 2 output cables, the red one with YPbPr, and the black one with s-video output. Which one you use makes no difference, they both connect the same way Like This. The internal connector (shouldn't have to use this unless your soundcard doesn't have line-input) Like this

I'm sure you've seen those diagrams however. Other checks are to see if you have ATI Rage Theater audio and ATI WDM TV Audio Crossbar entries in device manager with no yellow exclamation point.

 

[NittanyLAncer]

Yea, WDM:
Rage Theater Video
Rage Theater Audio
Specialized MVD Codec
Sepcialized PCD Codec
TV Audio Crossbar
TV Tuner

No exclamation points.....oh well.......unless there's something else you or someone else can think of.....I'll just have to live w/ workaround.