Airline changes my departure time by over 8hrs--what would you do?

[imported_Stew]

So here's the deal:

I booked a flight from Toronto to Halifax leaving at 6:30pm. It's a 2 hour direct flight from Sunwing, a relatively unknown airline, but it's cheap.

Today, I go online to print off my tickets, and the flight now departs at 10AM. I call them up to confirm the time. Apparently, 8.5 hour changes are routine with them, and they "cannot" issue a refund. I didn't purchase insurance.

Not only does the flight now leave 8 and a half hours earlier, it's now a 7-hour connecting flight through Newfoundland (a major detour, for those unfamiliar with Canadian geography).

They don't offer any other flights I could take. The only thing the CSR could offer me for my trouble was a window seat.

I want a refund. This means missing an entire extra day of work because of the flight change.

What would you do?

 

[Brainonska511]

Call your CC company?

 

[KK]

Originally posted by: Brainonska511
Call your CC company?

This, and if you do this, how you going to get to halifax?

 

[Nik]

I would give the airline the middle finger after sprinting down the runway flapping my arms, taking off, and following the plane's course to your destination. Screw you, expensive airlines!

 

[olds]

I'd Stew over it, call credit card company, get my money back and never fly that airline without reading the fine print before I clicked "Confirm" to buy a ticket.

 

[TallBill]

Cry about it on the internet.

 

[Hacp]

Call your CC company.

 

[LS21]

ask for them to "protect" you on another flight.

 

[Chronoshock]

Call them up and say "I'm so angry, I'm going to EXPLODE like a BOMB... that's right a BOMB" make sure to enunciate

 

[Schfifty Five]

I'd dispute with CC as long as you can find another way to get to halifax.

 

[Old Hippie]

Walk, that'll show 'um.

 

[Red Squirrel]

I took a flight from Toronto to Halifax a few weeks ago. Was Air Canada though and they were pretty decent... Never even heard of Sunwing.

All I have to say is the view from one of those big planes is amazing. If you can see if Air Canada can get you on a last minute flight.

 

[compman25]

Originally posted by: Stew
So here's the deal:

I booked a flight from Toronto to Halifax leaving at 6:30pm. It's a 2 hour direct flight from Sunwing, a relatively unknown airline, but it's cheap.

Today, I go online to print off my tickets, and the flight now departs at 10AM. I call them up to confirm the time. Apparently, 8.5 hour changes are routine with them, and they "cannot" issue a refund. I didn't purchase insurance.

Not only does the flight now leave 8 and a half hours earlier, it's now a 7-hour connecting flight through Newfoundland (a major detour, for those unfamiliar with Canadian geography).

They don't offer any other flights I could take. The only thing the CSR could offer me for my trouble was a window seat.

I want a refund. This means missing an entire extra day of work because of the flight change.

What would you do?

Really, that disappoints you? Do you work at the Canadian equivalent of the Playboy mansion?

 

[wiredspider]

Originally posted by: compman25


Really, that disappoints you? Do you work at the Canadian equivalent of the Playboy mansion?

means not getting paid or having to take time off that could have been otherwise saved for later.

 

[Bignate603]

Did the cancel the flight you wanted to be on? If they did there's no way you can get in at the old time. If they still have the old flight it means they bumped you off because they think they can resell your seat to somebody that will pay more for it.

 

[PottedMeat]

Originally posted by: Bignate603
Did the cancel the flight you wanted to be on? If they did there's no way you can get in at the old time. If they still have the old flight it means they bumped you off because they think they can resell your seat to somebody that will pay more for it.

If he's already paid, how could they do that? Is this one of those things they could give any bullshit reason and he wouldn't be able to prove it?