Airborn Express

dcpsoguy

Diamond Member
Nov 5, 2000
3,252
0
0
Is this shipping service crappy, or is it just me? I get the standard shipping for my Dell, I ordered it on Friday, and it FINALLY gets into Allentown, PA(the local center), and then to Freehold(ever closer to me) TODAY. And now it's saying it could come to me as late as the 17th. I don't know about you, but I don't want to wait 11 days for my computer.
 

PsychoAndy

Lifer
Dec 31, 2000
10,735
0
0
If its free shipping, I dont complain.

Naturally, I've never had to pay for shipping. I happen to have a really good relationship with UPS so if I needed the stuff fast, I'd call the center the night before and show up at 8:30 to pick my stuff up.

And I have had problems with airborne. I paid them a fortune for delivery before noon and the driver was chronically coming in at 1:30.

-PAB
 

Ausm

Lifer
Oct 9, 1999
25,213
14
81
I am not impressed with them either....slow shipping and over priced also

Ausm
 

dcpsoguy

Diamond Member
Nov 5, 2000
3,252
0
0
Yeah, Dell needs to start shipping with FedEx or UPS. I've never had a problem with either of them.

Any other opinions?
 

Viper22

Golden Member
Oct 9, 1999
1,607
0
76
Well i got a delivery from them earlier today for some stuff i ordered from Dell and they left the box on my doorstep and did not even knock. I was at home waiting and checked the tracking info....it said delivered..I opened my door and there it was. Definatly not cool that they didnt knock and just left it.

Viper22
 

d33pt

Diamond Member
Jan 12, 2001
5,654
1
81
Yesterday my package was tagged "out for delivery" but 6pm came and went, and the out of delivery tag disappeared. Today it's "out for delivery again" but it's 1:30pm and it hasn't gotten here yet
 

dcpsoguy

Diamond Member
Nov 5, 2000
3,252
0
0
Ack, that really stinks. I'm not feeling real assured about Airborn Express now. Any other stories?
 

ShinKen

Member
Feb 10, 2002
134
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0
Airborne Express is crap. They were used to deliver some checks to my condo, and the bastards left the checks on the front front door. They did not knock or leave me a message (as you have to call people to enter the building), they just left it at the front door!! As a result the checks were stolen, they have caused me a big headache. :disgust:
 

radioouman

Diamond Member
Nov 4, 2002
8,632
0
0
If it makes you feel any better, my wife's father works for Airborne. Basically many of their hubs (like the Wilmington, OH location) are way understaffed. They are out in the middle of nowhere, and can't get enough people to work there.

Maybe this should go in the unemployed thread instead :)
 

Jfur

Diamond Member
Jul 9, 2001
6,044
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Originally posted by: dcpsoguy
Is this shipping service crappy, or is it just me? I get the standard shipping for my Dell, I ordered it on Friday, and it FINALLY gets into Allentown, PA(the local center), and then to Freehold(ever closer to me) TODAY. And now it's saying it could come to me as late as the 17th. I don't know about you, but I don't want to wait 11 days for my computer.

trust me, if that's all that happened -- you are LUCKY! :Q
 

dcpsoguy

Diamond Member
Nov 5, 2000
3,252
0
0
Originally posted by: Jfur
Originally posted by: dcpsoguy
Is this shipping service crappy, or is it just me? I get the standard shipping for my Dell, I ordered it on Friday, and it FINALLY gets into Allentown, PA(the local center), and then to Freehold(ever closer to me) TODAY. And now it's saying it could come to me as late as the 17th. I don't know about you, but I don't want to wait 11 days for my computer.

trust me, if that's all that happened -- you are LUCKY! :Q

What happened with you Jfur?
 
Feb 24, 2001
14,513
4
81
Ordered some games from Microsoft on Nov. 23, they shipped it by 2nd day airborne. Didn't get it until the 3rd or 4th of Dec.
 

dcpsoguy

Diamond Member
Nov 5, 2000
3,252
0
0
Wow, this is bad. Not one positive rating from anybody. Has anybody had some success with them?
 

ChrisIsBored

Diamond Member
Nov 30, 2000
3,400
1
71
I've had nothing but good experience with Airborne Express... I seem to be the exception... Some of the places i've ordered from give the option of Airborne Ground and they seem to get to me really fast and really cheap. Usually takes only 2 days for about $10.
 
Feb 24, 2001
14,513
4
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Despite the last bad experience, they used to be awesome.

I'd order from outpost.com all the time and stuff would be here the next day.
 

dcpsoguy

Diamond Member
Nov 5, 2000
3,252
0
0
Those of you who have used Airborne Express, how many places must it go to before it comes to my place? It went to the Regional Facility, and then a state one. And that's as fair as it has went. Will it go to a local one next, and how long after it gets to the state facility, will it get sent to the local one? Thanks.
 

radioouman

Diamond Member
Nov 4, 2002
8,632
0
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I've had very good success with them before, also. I live in a decent sized city that is within an hour or so of an airborne hub, so packages are very quick with them. I've ordered stuff from thinkgeek and it comes quickly. Airborne does work with the post office, so you might it something shipped via airborne and they give it to the post office to deliver. Sometimes that takes a while.
 

dcpsoguy

Diamond Member
Nov 5, 2000
3,252
0
0
I don't think they are going to use the post office to deliver a computer :p

Somebody answer my question?
 

TCPpacket

Senior member
Feb 8, 2001
689
0
0
airborn express has got to be the worst shipping company ever. a couple years ago, they lost my airline tickets to taiwan because they delivered it to the wrong house. they insisted that they delivered to the right address, but when they finally came to meet me in front of my house, the delivery guy said "hmm.. i don't think i've ever been in this area before.":|
 

dcpsoguy

Diamond Member
Nov 5, 2000
3,252
0
0
I don't think I'm going to order from Dell anymore if they stay with Airborne Express. This is ridiculous.