AIM..MSN..not working

stuman19

Senior member
Jul 13, 2002
815
0
0
For some reason certain things that should work are not. Firefox works, internet explorer does not work, AIM does not work and MSN does not work. I get the following error for AIM:

Unknown Error. Try again later.
Error Category 4.
Error Code 1

MSN just can't reach the servers at all and Internet Explorer can't reach a site at all. To my knowledge there is no firewall on this computer and they are not attached to a router at all. What are your thoughts? I ran HiJackThis.....and some other spyware removal programs. What could this be? Thanks.


EDIT: I can get on AIM on my own name, but not on the customer's name. Why would my name work but theres not work?

EDIT: I get the error of 80072efd when I try to run MSN. This has to be something to do with a firewall, but I don't know of there being a firewally on here.

Stu
 

stuman19

Senior member
Jul 13, 2002
815
0
0
Bump...still trying to figure out this problem. I think it has to be something with Windows Updates because she doesn't have a firewall at all as far as I know. How can I find out if she has a firewall? I don't see one in her start menu. What would I look for in her running processes? So confusing.
 

stuman19

Senior member
Jul 13, 2002
815
0
0
Bump...someone must have some sort of idea. Could it be something that was taken out by hijackthis?