About the cracking of the cases, it happens. Recently though, Apple hasn't been focusing enough in the "quality" department, though, and more on "colors".

I hate the MacOS but I love the G4 processor.
I'll take a G4 1.2GHz over a T-Bird 1.2GHz any day. Too bad that as of right now neither exist. The reason I'll take the G4 is obviously because it cracks RC5 faster than any processor on the mainstream market right now, not to mention that fact that it's entirely RISC based. Hell, I'd even take a G4 500 over a T-Bird 900. With the debut of MacOS X their OS department is really starting to shape up, also, they just need the software now. That sure is important, isn't it.
One thing you can't say though is that Apple has always had poor quality. Look at the days with the Mac IIfx, IIci, IIcx, etc and you're looking at computers that are STILL running today. The Mac II line was build around the late 80's and early 90s. Sure, the IIfx cost $10,000 in 1990, but it's 68030 processor clocked @ 40MHz was the thing of the day. For the most part, Apple = decent quality in my book, but with some of their newer products, I'm starting to think otherwise. It's good to see they didn't skimp on the processor with their new machines, otherwise they'd be running 603ev"+" processors that cost much less to produce than a G4 (7400).
Apple's marketing has always been a joke, but I'm annoyed that they aren't fixing this problem as they normally do. They fixed the initial problem with the G4 500, so it makes me wonder why they would not jump on an issue such as this. Poor, poor Apple. Please get your act together soon.