I shipped product to a member here. I shipped via USPS Priortiy w/NO insurance or confirmation. This was the shipping of choice from buyer and I didnt think to put some on there at time of shipping. Now as you would guess the package has not been recieved, and the buyer has stated that the post office has failed to deliver.
Now what would the correct course of action be?
Keep in mind these points and questions.
1. I can produce a reciept showing I paid for an item shipped to that zip code, via priority mail. This proves item was shipped.
2. USPS Will not replace anything not insured or w/delivery confirmation.
3. Buyer was away on vacation for a week when product was supposed to be deliverd.
Possibilities...
1. Product arrived and was "taken" from someone within the household, or from outside the household.
2. I'm lieing - Reciept determines this wrong.
3. Buyer is lieing - I believe this buyer to be telling the truth.
4. Mailman/woman is a thief
In any event, what would the correct course of action be to be fair to BOTH parties.
Roger? Any suggestions? Anyone?
Now what would the correct course of action be?
Keep in mind these points and questions.
1. I can produce a reciept showing I paid for an item shipped to that zip code, via priority mail. This proves item was shipped.
2. USPS Will not replace anything not insured or w/delivery confirmation.
3. Buyer was away on vacation for a week when product was supposed to be deliverd.
Possibilities...
1. Product arrived and was "taken" from someone within the household, or from outside the household.
2. I'm lieing - Reciept determines this wrong.
3. Buyer is lieing - I believe this buyer to be telling the truth.
4. Mailman/woman is a thief
In any event, what would the correct course of action be to be fair to BOTH parties.
Roger? Any suggestions? Anyone?