Question Adobe is not detecting Intel (Intel HD Graphics 2000) GPU!

[satheeshlive]

• #1

Hello Guys,

I have installed Adobe Photoshop and Illustrator, But they are not detecting Intel GPU (Intel HD Graphics 2000) at all.
PC Config - PC Config

I have updated all the drivers including Intel Display adapter, Graphics driver and the Adobe CC also updated one, But still, Adobe is not detecting Intel GPU,
Check Screeshot for more clarification.
System Config Screenshot

Guys help me out to find a solution.

Thanks in advance.

 

[mikeymikec]

https://helpx.adobe.com/uk/photoshop/kb/photoshop-cc-gpu-card-faq.html

Unsupported card series


The following card series are no longer being tested and are not officially supported in Photoshop:

• AMD/ATI 100, 200, 3000, and 4000 series
• nVidia GeForce 7000, 8000, 9000, 100, 200, 300 series
• Older Intel® HD Graphics (for example 2000, 3000, 4000 series) cards

Some GL functionality may be available for these cards, but newer features won't work.

There are two possibilities IMO:

1: The iGPU you have has been tested by Adobe and found not to work well with their software for whatever reason.
2: Adobe can't be bothered to test 'older' hardware so they just blacklisted it.

Time to stick a graphics card in your PC I guess.

Btw I'm not sure why you've basically listed the same screenshot three times. Did you intend to post a complete system spec with your first link?

 

[daveybrat]

That's because the old Intel HD2000 graphics chip does not have full Windows 10 driver support. You'll need to upgrade to dedicated card that's compatible.

 

[satheeshlive]

Thanks for guiding and quick reply guys,