Adobe acrobat XI 11.0.07 process does not terminate

[William Gaatjes]

Recently i updated adobe acrobat reader, and i noticed a peculiar thing.
When looking with process explorer at the running processes, i noticed that every time i close adobe acrobat, it does not terminate. But continues to use memory and cpu time(up to 25 %). Has anybody else seen this erroneous behavior since the last update of adobe acrobat ?

 

[William Gaatjes]

I should also mention that every time that i want to view a pdf file, a new adobe acrobat reader instance is started. After some reading various pdf files, for example 8, i still have 8 adobe acrobat processes running after closing them all.

 

[William Gaatjes]

Apparently, after turning off various unsafe features in the preference menu of adobe, i solved the problem by accident. But i do not know which setting is responsible for solving the erroneous behavior.

 

[William Gaatjes]

It is in the preference menu, section internet.
When i turn off "allow fast web view" and "allow speculative downloading in the background", the problem is solved most off the time.

 

[Whisper2]

Adobe Reader has set up auto programs for as long as I can remember. You can disable one in Task Manager, Start-up tab (called Adobe Reader and Acrobat Manager). I have been disabling for years and never noticed any problems.

The Reader also sets up a Windows Service called Adobe Acrobat Update Service that starts every time you boot the system -- regardless of what you specify in Preferences. I select the do not update or notify option and it still runs. I just change the Service from Automatic to Manual.

Every time Reader is updated, it re-establishes these two features. So if you don't want them, count on turning them off with each update.

I do not see any Adobe Processes running when Reader is closed.

 

[William Gaatjes]

I do have to say that for a while my pc was reacting slowly, now since i know that there were several adobe reader processes running and killing them all, makes my pc more responsive again.


@Whisper2
Thank you.

I did this all before but forgot that it all gets enabled again after adobe acrobat reader updates.
The adobe acrobat update service i have turned to manual as well again.
I do not have a startup tab in the task manager, i use windows 7 but i used msconfig to check. Adobe is really into the business of making windows bloated.
When i disable the adobe reader and acrobat manager from msconfig, i noticed there are two entries. One disabled( i did that long ago) and one that was enabled. I disabled it again.

What worries me, is that a pdf file can load anything from other out side websites. I hope only when i click a link and not automatically through a javascript. And now pdf files can be saved as well.

 

[William Gaatjes]

Turning off the speculative downloading and fast web view does not always help. If i leave them open for more then 10 seconds, adobe will not always terminate when closed down.
Now i have four adobe acrobat reader processes that do not terminate. All use 24% to ~25% cpu time while nothing is opened and the processes just hang around. So 100% cpu time total.

 

[Ketchup]

Have stopped using Adobe Reader at X and don't miss it. SO bloated!

Go to Foxit Reader. Does everything Adobe does, but better and faster.

http://filehippo.com/download_foxit/

 

[William Gaatjes]

I just received a message from the adobe updater that there is an update available. After installing it, the issue as described in this thread is gone.

It took 'only' 3 months. D:

But it works.

 

[William Gaatjes]

YEEGH.
It is not solved, the problem is still there.
Adobe closes down when the auto updater has run. But now it hangs again. Taking 24% CPU time an instance, while hanging.
I have to force it to close down by using process explorer or the task manager.

 

[inf1nity]

Your problem is that even though its 2014 you're still using Adobe Reader. Switch to Foxit or if your computer is slow and low on resources; or you need something basic without a lot of functionality go for SumatraPDF.

 

[William Gaatjes]

I will try foxit. I have just installed it. And use it as my default pdf reader.
The reason why i had not installed foxit is because of pdf incompatibilities in the past. It would not correctly display the content of pdf files.
Perhaps these issues are solved now. I will give it a shot. :thumbsup:

 

[VirtualLarry]

Firefox will display and print PDF files automagically now.