okay this is the first time I need this forum, till now most problems I had I could solve myself, but now I have NO ide what is causing this eror...
adoba acrobat 4.05 and 5.05 and 4.05 with update 2 all give the same error:
"acro32.exe has generated an error and will be shut down"
this is the memdump and errorlog :
Application exception occurred:
App: (pid=844)
When: 12/11/2001 @ 07:05:19.477
Exception number: c0000005 (access violation)
*----> System Information <----*
Computer Name: PC130
User Name: Administrator
Number of Processors: 1
Processor Type: x86 Family 6 Model 4 Stepping 2
Windows 2000 Version: 5.0
Current Build: 2195
Service Pack: 2
Current Type: Uniprocessor Free
Registered Organization: Omega Systems
Registered Owner: Ben Blok
*----> Task List <----*
0 Idle.exe
8 System.exe
148 SMSS.exe
176 CSRSS.exe
196 WINLOGON.exe
224 SERVICES.exe
236 LSASS.exe
488 svchost.exe
528 SPOOLSV.exe
564 svchost.exe
592 nvsvc32.exe
616 regsvc.exe
644 mstask.exe
680 WinMgmt.exe
736 mspmspsv.exe
904 USERINIT.exe
912 explorer.exe
1008 SyGate.exe
1028 rundll32.exe
1036 rundll32.exe
1012 WinMgmt.exe
1052 InCD.exe
1060 qttask.exe
1040 CTFMON.exe
844 AcroRd32.exe
780 DRWTSN32.exe
0 _Total.exe
(00400000 - 00643000)
(77F80000 - 77FFB000)
(10000000 - 10093000)
(78000000 - 78046000)
(77E80000 - 77F35000)
(77E10000 - 77E74000)
(77F40000 - 77F7C000)
(77DB0000 - 77E0B000)
(77D40000 - 77DB0000)
(782F0000 - 78532000)
(70BD0000 - 70C34000)
(71780000 - 7180A000)
(77A50000 - 77B46000)
(00240000 - 00320000)
(77570000 - 775A0000)
(77820000 - 77827000)
(759B0000 - 759B6000)
(76B30000 - 76B6E000)
(77800000 - 7781D000)
(752F0000 - 7530F000)
(779B0000 - 77A4B000)
(75090000 - 750A0000)
(00AA0000 - 00AB9000)
(60000000 - 60045000)
(748C0000 - 748CB000)
State Dump for Thread Id 0x2e4
eax=0140ca72 ebx=00311730 ecx=00000000 edx=00000003 esi=0140ca6f edi=00311730
eip=78011bd2 esp=0012d89c ebp=0012d8a4 iopl=0 nv up ei ng nz ac pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000293
function: strncat
78011ba9 89448fe8 mov [edi+ecx*4+0xe8],eax ds:00add5d3=????????
78011bad 8b448eec mov eax,[esi+ecx*4+0xec] ds:00add5d3=????????
78011bb1 89448fec mov [edi+ecx*4+0xec],eax ds:00add5d3=????????
78011bb5 8b448ef0 mov eax,[esi+ecx*4+0xf0] ds:00add5d3=????????
78011bb9 89448ff0 mov [edi+ecx*4+0xf0],eax ds:00add5d3=????????
78011bbd 8b448ef4 mov eax,[esi+ecx*4+0xf4] ds:00add5d3=????????
78011bc1 89448ff4 mov [edi+ecx*4+0xf4],eax ds:00add5d3=????????
78011bc5 8b448ef8 mov eax,[esi+ecx*4+0xf8] ds:00add5d3=????????
78011bc9 89448ff8 mov [edi+ecx*4+0xf8],eax ds:00add5d3=????????
78011bcd e96c0fffff jmp memcpy+0x56 (78002b3e)
FAULT ->78011bd2 8a06 mov al,[esi] ds:0140ca6f=??
78011bd4 8807 mov [edi],al ds:00311730=42
78011bd6 8a4601 mov al,[esi+0x1] ds:01eea041=??
78011bd9 884701 mov [edi+0x1],al ds:00deed02=??
78011bdc 8a4602 mov al,[esi+0x2] ds:01eea041=??
78011bdf 884702 mov [edi+0x2],al ds:00deed02=??
78011be2 8b4508 mov eax,[ebp+0x8] ss:00c0ae76=????????
78011be5 5e pop esi
78011be6 5f pop edi
78011be7 c9 leave
78011be8 c3 ret
78011be9 8d7431fc lea esi,[ecx+esi+0xfc] ds:01eea042=????????
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0012D8A4 00268422 00311730 0140CA6F 00000003 002EC108 !strncat
0012D8F8 00267D74 0000000F 00120003 002EC108 00000001 !<nosymbols>
0012DCC0 0026A636 0012F170 0012F1E0 00000001 00000001 !<nosymbols>
0012DCE0 0026A5C3 013EB438 0012F170 013DCA88 00248AC2 !<nosymbols>
0012F24C 002464CC 013DB534 013DB534 00000000 000000E0 !<nosymbols>
0012F2E0 00485092 00000001 0059A614 0012FFC0 56433230 !CTInit
0012F398 00450C5A 004509E9 00400000 005B6250 77E13DEB !<nosymbols>
0012F50C 00418D7B 00419395 00400000 1489B800 0040CB99 !<nosymbols>
0012FF14 00552B45 00630041 00140BA9 0054933B 00400000 !<nosymbols>
0012FFC0 77E97D08 00630041 00000000 7FFDF000 C0000005 !<nosymbols>
0012FFF0 00000000 0052FBF0 00000000 000000C8 00000100 kernel32!CreateProcessW
*----> Raw Stack Dump <----*
0012d89c 0a ca 3f 01 e0 f1 12 00 - f8 d8 12 00 22 84 26 00 ..?.........".&.
0012d8ac 30 17 31 00 6f ca 40 01 - 03 00 00 00 08 c1 2e 00 0.1.o.@.........
0012d8bc e0 f1 12 00 01 00 00 00 - ec f1 12 00 e8 f1 12 00 ................
0012d8cc e4 f1 12 00 06 00 00 00 - 01 00 00 00 04 00 00 00 ................
0012d8dc 48 1a 31 00 08 00 00 00 - c0 11 31 00 02 00 00 00 H.1.......1.....
0012d8ec c8 13 31 00 76 ca 3f 01 - 0f 00 2e 00 c0 dc 12 00 ..1.v.?.........
0012d8fc 74 7d 26 00 0f 00 00 00 - 03 00 12 00 08 c1 2e 00 t}&.............
0012d90c 01 00 00 00 00 00 00 00 - 00 00 00 00 01 00 00 00 ................
0012d91c c0 dc 12 00 70 f1 12 00 - 00 00 00 00 e0 f1 12 00 ....p...........
0012d92c bc c9 3f 01 90 01 00 00 - 01 00 00 00 07 02 01 32 ..?............2
0012d93c 42 00 72 00 61 00 73 00 - 73 00 20 00 4d 00 6f 00 B.r.a.s.s. .M.o.
0012d94c 6e 00 6b 00 65 00 79 00 - 00 00 00 00 00 00 00 00 n.k.e.y.........
0012d95c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012d96c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012d97c 00 00 72 00 61 00 73 00 - 73 00 20 00 4d 00 6f 00 ..r.a.s.s. .M.o.
0012d98c 6e 00 6b 00 65 00 79 00 - 00 00 00 00 00 00 00 00 n.k.e.y.........
0012d99c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012d9ac 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012d9bc 00 00 f5 00 68 f4 43 01 - 73 45 00 00 dd bc fc 77 ....h.C.sE.....w
0012d9cc 00 00 f5 00 68 f4 43 01 - 00 00 f5 00 18 16 46 01 ....h.C.......F.
I am running win2k pro and I have no ide what is causing this error but it isnt adobe acrobat, cous all versions crash ...
thanks for anyone who can help ...
adoba acrobat 4.05 and 5.05 and 4.05 with update 2 all give the same error:
"acro32.exe has generated an error and will be shut down"
this is the memdump and errorlog :
Application exception occurred:
App: (pid=844)
When: 12/11/2001 @ 07:05:19.477
Exception number: c0000005 (access violation)
*----> System Information <----*
Computer Name: PC130
User Name: Administrator
Number of Processors: 1
Processor Type: x86 Family 6 Model 4 Stepping 2
Windows 2000 Version: 5.0
Current Build: 2195
Service Pack: 2
Current Type: Uniprocessor Free
Registered Organization: Omega Systems
Registered Owner: Ben Blok
*----> Task List <----*
0 Idle.exe
8 System.exe
148 SMSS.exe
176 CSRSS.exe
196 WINLOGON.exe
224 SERVICES.exe
236 LSASS.exe
488 svchost.exe
528 SPOOLSV.exe
564 svchost.exe
592 nvsvc32.exe
616 regsvc.exe
644 mstask.exe
680 WinMgmt.exe
736 mspmspsv.exe
904 USERINIT.exe
912 explorer.exe
1008 SyGate.exe
1028 rundll32.exe
1036 rundll32.exe
1012 WinMgmt.exe
1052 InCD.exe
1060 qttask.exe
1040 CTFMON.exe
844 AcroRd32.exe
780 DRWTSN32.exe
0 _Total.exe
(00400000 - 00643000)
(77F80000 - 77FFB000)
(10000000 - 10093000)
(78000000 - 78046000)
(77E80000 - 77F35000)
(77E10000 - 77E74000)
(77F40000 - 77F7C000)
(77DB0000 - 77E0B000)
(77D40000 - 77DB0000)
(782F0000 - 78532000)
(70BD0000 - 70C34000)
(71780000 - 7180A000)
(77A50000 - 77B46000)
(00240000 - 00320000)
(77570000 - 775A0000)
(77820000 - 77827000)
(759B0000 - 759B6000)
(76B30000 - 76B6E000)
(77800000 - 7781D000)
(752F0000 - 7530F000)
(779B0000 - 77A4B000)
(75090000 - 750A0000)
(00AA0000 - 00AB9000)
(60000000 - 60045000)
(748C0000 - 748CB000)
State Dump for Thread Id 0x2e4
eax=0140ca72 ebx=00311730 ecx=00000000 edx=00000003 esi=0140ca6f edi=00311730
eip=78011bd2 esp=0012d89c ebp=0012d8a4 iopl=0 nv up ei ng nz ac pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000293
function: strncat
78011ba9 89448fe8 mov [edi+ecx*4+0xe8],eax ds:00add5d3=????????
78011bad 8b448eec mov eax,[esi+ecx*4+0xec] ds:00add5d3=????????
78011bb1 89448fec mov [edi+ecx*4+0xec],eax ds:00add5d3=????????
78011bb5 8b448ef0 mov eax,[esi+ecx*4+0xf0] ds:00add5d3=????????
78011bb9 89448ff0 mov [edi+ecx*4+0xf0],eax ds:00add5d3=????????
78011bbd 8b448ef4 mov eax,[esi+ecx*4+0xf4] ds:00add5d3=????????
78011bc1 89448ff4 mov [edi+ecx*4+0xf4],eax ds:00add5d3=????????
78011bc5 8b448ef8 mov eax,[esi+ecx*4+0xf8] ds:00add5d3=????????
78011bc9 89448ff8 mov [edi+ecx*4+0xf8],eax ds:00add5d3=????????
78011bcd e96c0fffff jmp memcpy+0x56 (78002b3e)
FAULT ->78011bd2 8a06 mov al,[esi] ds:0140ca6f=??
78011bd4 8807 mov [edi],al ds:00311730=42
78011bd6 8a4601 mov al,[esi+0x1] ds:01eea041=??
78011bd9 884701 mov [edi+0x1],al ds:00deed02=??
78011bdc 8a4602 mov al,[esi+0x2] ds:01eea041=??
78011bdf 884702 mov [edi+0x2],al ds:00deed02=??
78011be2 8b4508 mov eax,[ebp+0x8] ss:00c0ae76=????????
78011be5 5e pop esi
78011be6 5f pop edi
78011be7 c9 leave
78011be8 c3 ret
78011be9 8d7431fc lea esi,[ecx+esi+0xfc] ds:01eea042=????????
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0012D8A4 00268422 00311730 0140CA6F 00000003 002EC108 !strncat
0012D8F8 00267D74 0000000F 00120003 002EC108 00000001 !<nosymbols>
0012DCC0 0026A636 0012F170 0012F1E0 00000001 00000001 !<nosymbols>
0012DCE0 0026A5C3 013EB438 0012F170 013DCA88 00248AC2 !<nosymbols>
0012F24C 002464CC 013DB534 013DB534 00000000 000000E0 !<nosymbols>
0012F2E0 00485092 00000001 0059A614 0012FFC0 56433230 !CTInit
0012F398 00450C5A 004509E9 00400000 005B6250 77E13DEB !<nosymbols>
0012F50C 00418D7B 00419395 00400000 1489B800 0040CB99 !<nosymbols>
0012FF14 00552B45 00630041 00140BA9 0054933B 00400000 !<nosymbols>
0012FFC0 77E97D08 00630041 00000000 7FFDF000 C0000005 !<nosymbols>
0012FFF0 00000000 0052FBF0 00000000 000000C8 00000100 kernel32!CreateProcessW
*----> Raw Stack Dump <----*
0012d89c 0a ca 3f 01 e0 f1 12 00 - f8 d8 12 00 22 84 26 00 ..?.........".&.
0012d8ac 30 17 31 00 6f ca 40 01 - 03 00 00 00 08 c1 2e 00 0.1.o.@.........
0012d8bc e0 f1 12 00 01 00 00 00 - ec f1 12 00 e8 f1 12 00 ................
0012d8cc e4 f1 12 00 06 00 00 00 - 01 00 00 00 04 00 00 00 ................
0012d8dc 48 1a 31 00 08 00 00 00 - c0 11 31 00 02 00 00 00 H.1.......1.....
0012d8ec c8 13 31 00 76 ca 3f 01 - 0f 00 2e 00 c0 dc 12 00 ..1.v.?.........
0012d8fc 74 7d 26 00 0f 00 00 00 - 03 00 12 00 08 c1 2e 00 t}&.............
0012d90c 01 00 00 00 00 00 00 00 - 00 00 00 00 01 00 00 00 ................
0012d91c c0 dc 12 00 70 f1 12 00 - 00 00 00 00 e0 f1 12 00 ....p...........
0012d92c bc c9 3f 01 90 01 00 00 - 01 00 00 00 07 02 01 32 ..?............2
0012d93c 42 00 72 00 61 00 73 00 - 73 00 20 00 4d 00 6f 00 B.r.a.s.s. .M.o.
0012d94c 6e 00 6b 00 65 00 79 00 - 00 00 00 00 00 00 00 00 n.k.e.y.........
0012d95c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012d96c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012d97c 00 00 72 00 61 00 73 00 - 73 00 20 00 4d 00 6f 00 ..r.a.s.s. .M.o.
0012d98c 6e 00 6b 00 65 00 79 00 - 00 00 00 00 00 00 00 00 n.k.e.y.........
0012d99c 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012d9ac 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012d9bc 00 00 f5 00 68 f4 43 01 - 73 45 00 00 dd bc fc 77 ....h.C.sE.....w
0012d9cc 00 00 f5 00 68 f4 43 01 - 00 00 f5 00 18 16 46 01 ....h.C.......F.
I am running win2k pro and I have no ide what is causing this error but it isnt adobe acrobat, cous all versions crash ...
thanks for anyone who can help ...