A client was given a laptop from work running Windows 2000 to use at home.
I was to install a wireless router and PC card. The only login that the user had did not have administrative privilege, so the installation of the card failed.
The client had been told that it should work, so I must be doing something wrong. Not that I am second guessing something so fundamental, but last time I checked, without proper permissions or administrative privileges, one cannot install hardware or software, correct? There's no "back door"...
I told her to speak with an admin at work and to ask what the username and password of the local administrative account was. Any reason (security or procedure wise) why that would not be readily given out, now that the PC is to be used from home?
I was to install a wireless router and PC card. The only login that the user had did not have administrative privilege, so the installation of the card failed.
The client had been told that it should work, so I must be doing something wrong. Not that I am second guessing something so fundamental, but last time I checked, without proper permissions or administrative privileges, one cannot install hardware or software, correct? There's no "back door"...
I told her to speak with an admin at work and to ask what the username and password of the local administrative account was. Any reason (security or procedure wise) why that would not be readily given out, now that the PC is to be used from home?