I have an iphone as a single line plan and my wife wants one now too. She is currently with verizon (which is a long story) but we will not be porting her # (at this time).
Anyway, I figure w/ the refurb deal running that's the way to go. So I went to the store and found out they don't do refurb phones there and I had to go online. No problem I thought; I'll just switch to a family plan and add a line. Easy.
So I go thru the add a line process, select all the plan details and it tells me that what I added to my cart will be my phone and now I need to select a 2nd phone for the family plan.
Ok, again, no big deal. I'll call the sales line and set it up thru them and get a refurb. Well apparently they don't do refurbs either.
Has anyone else done this kind of plan change? What am I missing? I'd rather spend the $100 extra before I mess up my plan.
Anyway, I figure w/ the refurb deal running that's the way to go. So I went to the store and found out they don't do refurb phones there and I had to go online. No problem I thought; I'll just switch to a family plan and add a line. Easy.
So I go thru the add a line process, select all the plan details and it tells me that what I added to my cart will be my phone and now I need to select a 2nd phone for the family plan.
Ok, again, no big deal. I'll call the sales line and set it up thru them and get a refurb. Well apparently they don't do refurbs either.
Has anyone else done this kind of plan change? What am I missing? I'd rather spend the $100 extra before I mess up my plan.
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