- Mar 17, 2005
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I have a desktop PC whose admin user is currupted. After login, the screen freezes black with a command line session open. Once I close that command line, I can access all services by hitting Ctrl-Alt-Del as that dialog box opens and I can launch services from there.
I have run anti virus and other tests, but can't figure out how to recover the admin identity?
I tried booting the computer in safe mode:
I could not create a new user sicne it would not accept any new user names (invalid characters, no matter what).
I could not change an existing standard user to admin status to recover that way.
Unless I can identify a way to unlock or promte the administrator, my thought is to do an upgrade install over the top of this installation to keep my files and refresh the OS. Will that work? or will I need to rebuild the whole drive.
There is a version I could try to restore, but I don't know how to launch that command from the interfaces I have. Plus I don't know if it suffers from the same problem. I don't access the admin User very often.
I have run anti virus and other tests, but can't figure out how to recover the admin identity?
I tried booting the computer in safe mode:
I could not create a new user sicne it would not accept any new user names (invalid characters, no matter what).
I could not change an existing standard user to admin status to recover that way.
Unless I can identify a way to unlock or promte the administrator, my thought is to do an upgrade install over the top of this installation to keep my files and refresh the OS. Will that work? or will I need to rebuild the whole drive.
There is a version I could try to restore, but I don't know how to launch that command from the interfaces I have. Plus I don't know if it suffers from the same problem. I don't access the admin User very often.