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Add video card to Acer TC-605 and now no boot in Win 8.1

H

Hoagey

Junior Member
I used to build PCs and truly enjoyed solving the inevitable issues that would arise. Now I am embarrassed to find myself stumped just trying to add a simple video card to a pre-made box! I recently bought a refurb PC and Zotac GT610 (to add dual DVI-D outputs) for my brother's office rig. I read about some potential issues with UEFI and add-in cards, so I went to the Acer site and upgraded my bios to ver. P11-A4. I followed some suggestions I found online to disable 'secure boot' and then tried to choose 'always' for launch.csm, but unfortunately my bios wouldn't allow this. I cleared the CMOS and hoped I would be successful....but NO! I still boot up to 2 black screens with the new card. If I remove and return to on-board Intel graphics via VGA, all is fine.

Any suggestions/ideas would be truly appreciated. Thanks!
 
I have run into certain situations where a GPU and a mobo just don't seem to get along, so I have some old GPUs in a drawer for slot-checking purposes.

Maybe where you are there is a computer repair shop that has bins of used stuff for sale. Most decent sized cities have at least one place like that.
 
That's exactly what I just said to my brother! I will give it a go this morning and revert. Thanks for all the input, folks! The 'Acer Community' support forum has been completely useless....
 
Should not be a power supply problem, no extra wires to forget to plug in and the 610 does not draw much power. I'm sure you have tried re-seating the card. You could have just gotten a bad card. Some bios have a setting to boot from on-board video or add-in card, but it should detect the new card and auto switch. Need more parts. Test the card in another computer and test the computer with another card. What town are you in? Someone from the forum may be close by?
 
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