Activating windows

xomp3772

Junior Member
Sep 20, 2003
15
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0
Ok I had a problem with my sound card yesterday so i downloaded the drivers for it again and it didnt fix it so i decided to do a virus scan. The scan showed some infected files so i decided to try and clean em. When I restarted my computer the screen was blue i couls see the mouse cursosr moving but that was it. I put my xp cd in and booted from cd-rom I went through instalation which gave me an option to do system recover but it gave me an error. I tried the option which let me repair my install same problem as in the beginning. So i took my old partition out and created a new one and installed windows on it. everything worked fine then it told me to activate windows. i put the product key in and then i was propmted to put a new one in because it said that the key i was enetering had already used up its allowed installs. Microsoft wont help becaus it is an OEM product what can I do?
 

Nocturnal

Lifer
Jan 8, 2002
18,927
0
76
Hmm, someone posted about this not too long ago. They suggested calling back and seeing if another rep will help you get it activated.
 

xomp3772

Junior Member
Sep 20, 2003
15
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0
Is there a charge for calling them? I tried through the net and was told that my product couldnt get support
 

bsobel

Moderator Emeritus<br>Elite Member
Dec 9, 2001
13,346
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Originally posted by: xomp3772
Is there a charge for calling them? I tried through the net and was told that my product couldnt get support

No, its a free call. Just call and tell them you had to reinstall (on the same machine no less) due to a virus. They should read your a product key.
Bill
 

NicColt

Diamond Member
Jul 23, 2000
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how many allowed installs does one have ?

I had to reformat do to a bad install and now have activated it twice.
 

bsobel

Moderator Emeritus<br>Elite Member
Dec 9, 2001
13,346
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Originally posted by: NicColt
how many allowed installs does one have ?
I had to reformat do to a bad install and now have activated it twice.

There is no limit, althought if your doing many in a short time you may need to actually speak to someone. Typically the activation info times out after a few months. The purpose is to prevent the key from being widely shared, not to keep you from reinstalling when you need to.

Bill