Acrobat is trashed on my system

[cpars]

I downloaded Acrobat reader 6.0 a while back and installed it and have not used it in a while.
I cannot open .pdf files at all now. I tried everything includuing uninstalling,repairing, reverting back to 5.0, disabling browser view...............

All that happens now is error messages in 5.0, and 6.0 hangs my machine using about 40% of my cpu

Any ideas other than a format :|

 

[igowerf]

I'd try uninstalling it, including all of the shared files. Then I'd run a registry cleaner like jv16 PowerTools. Restart and try installing it again.

 

[cpars]

Thanks, I tried that and still getting same messages. What a piece of sh*t. guess i can go to a restore point, but I believe I would rathber backup a format

 

[kursplat]

are you trying to open files existing on you comp already or ones freshly downloaded ? could be existing ones are corrupt.
good luck

 

[BFG10K]

Where did you download it from? You might've gotten a corrupt file. Try going to Adobe's website and get it from there.

 

[SilentRunning]

I had an error with adobe acrobat that hung the application everytime I tried to open acrobat. I tried uninstalling and reinstalling acrobat, installing over the original, nothing worked. However, I uninstalled adobe acrobat and then deleted the adobe acrobat folder in program files/adobe folder. Then I rebooted and installed acrobat and all was working again.

 

[0roo0roo]

windows sp1 with all updates?

 

[cpars]

Well this is some sh*t, I have tried everything including restoring my computer back to May 2nd right after a new install and before any adobe files were installed on my computer. I am doing all my testing now with the pdf files on adobes site, so they sould be fine. But evrytime I try to load one of their pdf's my browser hangs and cpu usage goes to 100% (+-50% to acread and +-50% to iexplorer) and this is on a 2.8C hyperthread cpu with 1gig PC3700. have to ctrlaltdel and end tasks to get out of it.:|:disgust::frown:

Q. are you trying to open files existing on you comp already or ones freshly downloaded ? could be existing ones are corrupt. good luck
A. fresh ones and browser views which used to work

Q. Where did you download it from? You might've gotten a corrupt file. Try going to Adobe's website and get it from there.
A. Downloaded every version available for win XP from Adobe

Comment... ""I had an error with adobe acrobat that hung the application everytime I tried to open acrobat. I tried uninstalling and reinstalling acrobat, installing over the original, nothing worked. However, I uninstalled adobe acrobat and then deleted the adobe acrobat folder in program files/adobe folder. Then I rebooted and installed acrobat and all was working again.""
Reply . Tried that several times with different versions

Q : windows sp1 with all updates?
A: YEP

Looks like there is nothing I can do except format and reinstall XP I cannot believe this crap.

 

[Zucarita9000]

Acrobat 6.0 and Adobe Reader 6 are having some major problems. Did you install the 6.0 reader and keeping 5.0? If you did that, it's against Adobe's recommendation. You cannot have both 5.0 and 6.0 readers. The apps will become corrupted. It says so during the installation.

Anyway, it sucks. I wasn't able to install my copy of Acrobat 6.0 Professional in Windows 2000. Some problem with the MS Installer or something. I'll be returning my copy if I don't get a answer form Adobe in the next few days.

 

[corkyg]

I had Acrobet 5.0 (full version) installed. It worked perfectly. I got 6.0 Standard Upgrade - and it automatically removes 5.0 before installing 6.0. That works - takes care of the upgrade. 6.0 has performed flawlessly as well - I really like the icon it places on each web page that lets you save it as a PDF frile with one click.

With the Reader only, I would say you have to completely uninstall 5.0 and do a registry scrub before installing 6.0.

 

[cpars]

Zucarita9000 & corky-g are right, I believe I remember having to go back and remove 5.0 after what I thought was an upgrade and saw that 5.0 was still on the system. Guess i should have slowed down and read the install screens and documentation 😱

But the ONLY fix was to wipe XP clean format and reinstall everything, now redaer 6.0 runs just fine :Q