Question Acer K202HQL Issue

Sassyer

Junior Member
Feb 23, 2020
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Hello All. I am looking for help with my Acer E5-575 laptop and Acer K202HQL Monitor using Windows 10. I recently purchased the monitor and wanted to connect it to my laptop. However, despite doing all of the following, I still see “no signal” on the monitor.
  • Connect the laptop and monitor with a VGA cord
  • Connect the laptop and monitor with a HDMI cord
  • Reinstalled Windows 10
  • Removed Generic PnP Monitor graphics card drivers and reinstalled them
  • Removed Generic PnP Monitor graphics card drivers and reinstalled them
  • Rolled back Generic PnP Monitor drivers
  • Ran Intel® Processor Diagnostic Too and passed
The Generic PnP Monitor says it is working properly in Device Manager. If I do a Windows + P the system says I cannot project to another screen. Try reinstalling the driver or suing a different video card.
I am also unable to add the monitor as a device. I also do not have another computer to test the monitor.
I am out of ideas and would welcome yours please! TY!