about newegg orders

LW07

Golden Member
Feb 16, 2006
1,537
2
81
Yesterday, I ordered some stuff from newegg with fedex overnight shipping(5 item types in all). Today, I got only the case, and the whole order says it's still on step 5, but they haven't emailed me about the other 4 items. The print invoice shows 3 items(one being the case), but in the email, it said only the case had been pakaged and shipped. The other items haven't been packaged and shipped yet, at least to my knowledge. The Fedex tracking number also only indicated that case. Am I SOL about the other 4 parts or should I just not worry about them?

P.S. Sorry if I posted in the wrong forum. And thanks for the help.
 

JohnAn2112

Diamond Member
May 8, 2003
4,895
1
81
Don't worry about. Overnight shipping does not mean you'll get the stuff the day after you order. You'll get the day after Newegg ships.
 

LW07

Golden Member
Feb 16, 2006
1,537
2
81
I already got the case, but I'm worried that newegg might have forgotten the other stuff I wanted. What's the printed invoice supposed to mean? It had 3 items on it, and I only have the case, so should I just not care about the printed invoice? Does it mean anything?
 

LW07

Golden Member
Feb 16, 2006
1,537
2
81
I mean like when you click the "my account button" there are 5 options. Below the top option( to view order status) is Order History/Print Invoice. That's what is listing the 3 items. I'm worried about that particularly, but I'm also worried that newegg might have forgotten about the other stuff. Does newegg forget stuff that easily? And if I only got an email about the case shipping(which I already have) and no news whatsoever about the other stuff, and it's all listed on my order status as one column from CA, does that mean I am going to have to contact some of their staff or am I just being too jumpy?
 

tomt4535

Golden Member
Jan 4, 2004
1,758
0
76
If you ordered a case and other items, they usually dont pack up the case with the other items. They ship them seperatley. One package may have gone out before another. They usually just slap a shipping label on the box the case comes in, and ship it out like that. The other items usually have to be packed up together and shipped out. I wouldnt worry. If you really feel like you have to, give them a call.
 

drum

Diamond Member
Feb 1, 2003
6,810
4
81
reading this thread makes me want to pimp slap you to make you stfu.

wait. if it doesn't come, which isn't likely, call newegg and get it straightened out. newegg has great CS
 

LW07

Golden Member
Feb 16, 2006
1,537
2
81
So when you order a case, newegg will usually ship the case to you first and keep your other crap until the next business day or so and ship that to you?
 
Dec 10, 2005
28,697
13,850
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Originally posted by: LW07
So when you order a case, newegg will usually ship the case to you first and keep your other crap until the next business day or so and ship that to you?

Not necessarily. The case only needs to have a shipping label slapped on the box. The other items usually need to be collected together and thrown into one box before being shipped out.
 

LW07

Golden Member
Feb 16, 2006
1,537
2
81
So the only problem I'm having is nothing relating to newegg, but rather my impatience taking over me(I'm not a real patient guy), right? So newegg hasn't forgotten my other items and will eventually get to them, right? It's just that when a case is ordered, they have to ship it first then get your other stuff, and getting your other stuff takes a bit of time, also right?

I still haven't gotten an Email from them about my other 4 items.
 

JohnAn2112

Diamond Member
May 8, 2003
4,895
1
81
Originally posted by: LW07
So the only problem I'm having is nothing relating to newegg, but rather my impatience taking over me(I'm not a real patient guy), right? So newegg hasn't forgotten my other items and will eventually get to them, right? It's just that when a case is ordered, they have to ship it first then get your other stuff, and getting your other stuff takes a bit of time, also right?

Yes! Now relax! :)
 

tomt4535

Golden Member
Jan 4, 2004
1,758
0
76
They dont have to ship it first, it just usually does. Its much easier to just slap a label on a box then to take a bunch of items, pack em up, and send it out. Newegg didnt forget your items. They probably shipped them today, and you will get them on monday. Grab a :beer: and relax, your stuff will get there.
 
Dec 10, 2005
28,697
13,850
136
Originally posted by: LW07
So the only problem I'm having is nothing relating to newegg, but rather my impatience taking over me(I'm not a real patient guy), right? So newegg hasn't forgotten my other items and will eventually get to them, right? It's just that when a case is ordered, they have to ship it first then get your other stuff, and getting your other stuff takes a bit of time, also right?

You ordered the stuff yesterday. Calm down, it will come. The case only comes first (or just in your case, no pun intended) because they only need a sticker on the box of the case to ship it. The other parts need to be put into another box and shipped, so that process inherently takes longer than just slapping a sticker on a box.
 

LW07

Golden Member
Feb 16, 2006
1,537
2
81
Thanks for the help guys. I'm now assured. I have a problem with worry if something isn't really quick. Man, do I need to learn patience. Probably will take a long time, though. (Me learning patience.)
 

LW07

Golden Member
Feb 16, 2006
1,537
2
81
They probably haven't shipped them yet because I haven't recieved the e-mail about the other 4 stuff yet.
 

LW07

Golden Member
Feb 16, 2006
1,537
2
81
I checked and finally the 4 items are on the way. Thanks again for the info. It should be here monday. :) Can't say for sure, though. But, who cares to wait an extra day? Newegg again surprises me. They're the 2nd best website I have ever come across, second to AnandTech, of course. :D I stumbled on them on november of 2004 and have done 2 orders and have gotten good off of each order(I'm doing my 3rd one right now). Sure beats buying from a local store. Example: I went into a local store 2 years ago and a stick of 512mb was $125 and in November of 2004, I got a 256mb stick from one for $80. I'm sticking with newegg from now on. Sorry, it's just that I wanted to say my praises about newegg.
 

NeweggSupport

Member
Jun 29, 2005
174
4
81
Originally posted by: LW07
I checked and finally the 4 items are on the way. Thanks again for the info. It should be here monday. :) Can't say for sure, though. But, who cares to wait an extra day? Newegg again surprises me. They're the 2nd best website I have ever come across, second to AnandTech, of course. :D I stumbled on them on november of 2004 and have done 2 orders and have gotten good off of each order(I'm doing my 3rd one right now). Sure beats buying from a local store. Example: I went into a local store 2 years ago and a stick of 512mb was $125 and in November of 2004, I got a 256mb stick from one for $80. I'm sticking with newegg from now on. Sorry, it's just that I wanted to say my praises about newegg.


Hey LW07,


Good to hear that everything seems to be in order. Please be sure to let us know if you do not receive your packages on the day that is indicated by FedEx on their website. We will be more than happy to further assist you with your order. Simply provide us with your Sales Order number (SO#) so we could locate your account.

Just as an FYI all orders placed on our website are subject to a 24-48 hour processing time. Although 90% of orders placed on our website ship the very same day that they are placed some orders may take a little longer than others.

Please feel free to PM me if you have any further questions or concerns.
 

BCYL

Diamond Member
Jun 7, 2000
7,803
0
71
Originally posted by: NeweggSupport
Originally posted by: LW07
I checked and finally the 4 items are on the way. Thanks again for the info. It should be here monday. :) Can't say for sure, though. But, who cares to wait an extra day? Newegg again surprises me. They're the 2nd best website I have ever come across, second to AnandTech, of course. :D I stumbled on them on november of 2004 and have done 2 orders and have gotten good off of each order(I'm doing my 3rd one right now). Sure beats buying from a local store. Example: I went into a local store 2 years ago and a stick of 512mb was $125 and in November of 2004, I got a 256mb stick from one for $80. I'm sticking with newegg from now on. Sorry, it's just that I wanted to say my praises about newegg.


Hey LW07,


Good to hear that everything seems to be in order. Please be sure to let us know if you do not receive your packages on the day that is indicated by FedEx on their website. We will be more than happy to further assist you with your order. Simply provide us with your Sales Order number (SO#) so we could locate your account.

Just as an FYI all orders placed on our website are subject to a 24-48 hour processing time. Although 90% of orders placed on our website ship the very same day that they are placed some orders may take a little longer than others.

Please feel free to PM me if you have any further questions or concerns.

Have anyone confirmed this guy is really with Newegg and not some troll?
 

drum

Diamond Member
Feb 1, 2003
6,810
4
81
dunno, i've seen him in general hardware and other forums when people have problems, which isn't often.
 

SarcasticDwarf

Diamond Member
Jun 8, 2001
9,574
2
76
Originally posted by: BCYL
Originally posted by: NeweggSupport
Originally posted by: LW07
I checked and finally the 4 items are on the way. Thanks again for the info. It should be here monday. :) Can't say for sure, though. But, who cares to wait an extra day? Newegg again surprises me. They're the 2nd best website I have ever come across, second to AnandTech, of course. :D I stumbled on them on november of 2004 and have done 2 orders and have gotten good off of each order(I'm doing my 3rd one right now). Sure beats buying from a local store. Example: I went into a local store 2 years ago and a stick of 512mb was $125 and in November of 2004, I got a 256mb stick from one for $80. I'm sticking with newegg from now on. Sorry, it's just that I wanted to say my praises about newegg.


Hey LW07,


Good to hear that everything seems to be in order. Please be sure to let us know if you do not receive your packages on the day that is indicated by FedEx on their website. We will be more than happy to further assist you with your order. Simply provide us with your Sales Order number (SO#) so we could locate your account.

Just as an FYI all orders placed on our website are subject to a 24-48 hour processing time. Although 90% of orders placed on our website ship the very same day that they are placed some orders may take a little longer than others.

Please feel free to PM me if you have any further questions or concerns.

Have anyone confirmed this guy is really with Newegg and not some troll?

Take it up in Forum Issues if you have a concern. This is NOT THE PLACE you moron.
 

SuperSix

Elite Member
Oct 9, 1999
9,872
2
0
When the Christ did this forum become the goddamn Newegg support forum.

CALL THEM AND ASK THEM YOURSELF!!!

Oh, and please continue to bump your threas every 6 minutes or so. :disgust: