In the process of trying to figure out why my APC UPS is no longer communicating with my computer, I have developed this new problem. It first occurred when I forgot to plug the KB back in before restarting (USB, MS Pro model). I had to restart numerous times before it finally recognized the KB and proceeded past POST. F1 and DEL do not work when the "no keyboard" error occurs.
When I began troubleshooting the UPS, it seemed like the cause may have been the on-board USB ports. Two of the four seemed to be going bad. So I got a Belkin USB PCI card (2.0, 4 ports and 1 internal port). Had a bit of trouble at first, but installing the drivers solved that (manual said that XP didn't need the drivers, so I didn't install them first). It was during the final seating of the PCI card that I forgot to reconnect the KB, and first got the error. Once it finally recongized the KB and booted, the new hardware was recognized.
The new ports are all working fine--KB, wireless mouse and two printers are all running fine, and XP Pro seems perfectly happy. In fact, all four of the on-board ports seem to be working now as well. The UPS, however, still isn't communicating on any of the ports. I haven't been able to get to APC's troubleshooting list yet, because of this KB error. While on the phone with APC support, I tried suggestion #1--starting the computer with no peripherals, only the UPS. I knew I wouldn't get past POST, but tried it anyway. It took ten minutes of trying before it finally recognized the keyboard again.
This may be unrelated, but I noticed in APC's knowledgebase something about changing a Legacy setting in the bios to troubleshoot UPS communication problems. And while searching this forum for previous "no keboard" threads, I think I also came across mention of this Legacy thing. I'm a definite noob, so I'm completely lost on this.
In case it matters, rest of my system specs are: AMD XP 2200, WDC 80g, Corsair XMS3000 1-512, Thermaltake 420W. Sandra says that my A7V is using bios revision 1011. The system is two years old, and has been on 24/7 for almost all of that time running Folding@Home. Folding is set to use 100% of available cycles, so the system has gotten plenty of work. I've had to replace the video card and power supply; both failed while still under their one-year warranty. Everything has worked flawlessly since, until the KB/UPS problem.
Many thanks. Sorry if I have wasted space with unnecessary info.
When I began troubleshooting the UPS, it seemed like the cause may have been the on-board USB ports. Two of the four seemed to be going bad. So I got a Belkin USB PCI card (2.0, 4 ports and 1 internal port). Had a bit of trouble at first, but installing the drivers solved that (manual said that XP didn't need the drivers, so I didn't install them first). It was during the final seating of the PCI card that I forgot to reconnect the KB, and first got the error. Once it finally recongized the KB and booted, the new hardware was recognized.
The new ports are all working fine--KB, wireless mouse and two printers are all running fine, and XP Pro seems perfectly happy. In fact, all four of the on-board ports seem to be working now as well. The UPS, however, still isn't communicating on any of the ports. I haven't been able to get to APC's troubleshooting list yet, because of this KB error. While on the phone with APC support, I tried suggestion #1--starting the computer with no peripherals, only the UPS. I knew I wouldn't get past POST, but tried it anyway. It took ten minutes of trying before it finally recognized the keyboard again.
This may be unrelated, but I noticed in APC's knowledgebase something about changing a Legacy setting in the bios to troubleshoot UPS communication problems. And while searching this forum for previous "no keboard" threads, I think I also came across mention of this Legacy thing. I'm a definite noob, so I'm completely lost on this.
In case it matters, rest of my system specs are: AMD XP 2200, WDC 80g, Corsair XMS3000 1-512, Thermaltake 420W. Sandra says that my A7V is using bios revision 1011. The system is two years old, and has been on 24/7 for almost all of that time running Folding@Home. Folding is set to use 100% of available cycles, so the system has gotten plenty of work. I've had to replace the video card and power supply; both failed while still under their one-year warranty. Everything has worked flawlessly since, until the KB/UPS problem.
Many thanks. Sorry if I have wasted space with unnecessary info.
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