A7M 266 and 1GHz T-bird won't post anymore

[CovertCow]

I got these a while ago, and they worked for a while, but after I moved it around a bit, It wouldn't post. I removed and put in again all of the important components (ram, processor, tried multiple video cards), but it still doesn't work.

I'm trying to RMA the motherboard, and processor, because I think those parts must be defective. I checked the back of the T-bird chip, and it still has its label intact.

I don't know how to RMA a processor, I tried on AMD's website, but I didn't find it.

Thanks for your help.

 

[corkyg]

In general, hardware such as a CPU is returned to the source you bought it from. The same goes for the motherboard.

 

[newbiepcuser]

AMD's number


Telephone - Direct
USA and Canada
Windows-Compatible PC Processors 8 a.m. -- 5 p.m. (M-F, except Thursdays, 8 a.m. -- 3 p.m.) Pacific Time
(408) 749-3060

e-mail address

hw.support@amd.com

 

[CovertCow]

Well, it died after the 30 days that they should take it, so what should I do?

Every other hardware company that I have dealt with (not reseller) has an RMA policy, except AMD. I guess it is too high risk.

 

[eLiu]

AMD does have a RMA policy...but you hafta buy a RETAIL chip.

If it's past the 30 day period...then you're basically SOFL

-eric