- Oct 9, 1999
- 15,216
- 3
- 81
I have several domains from all over the place.. and I got this the other day read it and put it away. I didnt understand why I had to renew so early when its not due until december (this was in august).
I just got this email from GoDaddy.. and sure enough its a scam going on out there... a nasty one tooo..
I just got this email from GoDaddy.. and sure enough its a scam going on out there... a nasty one tooo..
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
A WARNING TO OUR CUSTOMERS!
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Dear Valued Go Daddy Customer,
We have become aware that a company called Internet Support Group is
sending via facsimile and US Mail, what we believe to be deceptive domain
extension notices. These notices are being sent to our customers with
the hopes of getting them to purchase domain names, at significantly
higher prices.
The notices are designed to look like official legal notifications that
require action by a specified deadline. There is nothing official about
these notices. To see a copy of one of these deceptive notices, go to
http://www.godaddy.com/gdshop/private_deceptive_notice.asp
Often these notices are preceded by a phone call to the unsuspecting
customer by a representative of the Internet Support Group, stating that
the "registrar" provided them with this information. Please know that
this is simply not true, and that we do not provide information
concerning our customers to anyone for any reason (except of course the
registry, which we are required to do so by law).
Customers who fall prey to the Internet Support Group scheme will have
their domain name(s) registered by Internet Support Group at an
exorbitantly high price; much higher than would be the case if they purchased
directly from Go Daddy Software.
For a .biz or .info name, for example, the unsuspecting customer would
pay $70.00 to Internet Support Group for a two year registration
instead of the $19.90 charged by Go Daddy Software. These "tricked" customers
would end up paying an additional $50.10 per domain name, simply
because they fell for this scheme.
If you believe, like we do, that this practice of Internet Support
Group is misleading and improper, we invite you to make your feelings known
by writing to the Federal Trade Commission
(https://rn.ftc.gov/dod/wsolcq$.startup?) and/or your local State's
Consumer Protection Office.
Sincerely,
Bob Parsons, President
Go Daddy Software, Inc.