Im on my 2nd replacement making my 3rd monitor due tuseday. The woman at Dell said she would just order me a new one from the production line didn't say about returning this one though, not sure if it will be a 2007 or 2005 I'll reply and let you know when it arrives.
Quote form a post I made on another forum:
I am now getting my 3rd one of these after a new one going back after 5 months and this one going back after around 2 months.
The first time it was a hell hole to get Dell to help me out they kept sending me backward and forwards all the time so i spoke to the e-tailer who called their wholesaler, who then called me and dell and got dell to call me.
Anyway today I made my 2nd call to dell and after 40minutes I finally got a replacement out of them.. a new one is coming monday/tuseday.
Now the monitor i have now (2nd) was issued by the manager and I was very annoyed.. he assured me it would have no problems.. it arrived as a refurbished model from November 2004 (the one sent back was november 2005) and this one is even worce and its getting replaced.
Next time (if - i bet there will be - there is one) I will want a refund from Dell themselves all to talk to the manager I have spent almost £20 in phone calls to get this sorted.
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