Jeez, have two phone lines at home and people think they're an freakin AT&T technician. Plugging a phone into a fax doesn't mean you are qualified to troubleshoot phone system issues. That aside, lets get to the heart of the matter. We were suppose to get a new phone system in the office. Our current system is pretty much at it's designed limit and expansion is no longer possible. The economic boom meant there was a major shortage of equipment. Unfortunatly the economic bust also means that there is no longer any money to spend on the now available equipment. Lean fiscal times and $250,000 - $350,000 phone systems don't mix well.
Anyhow, I've been making due with what we have. Phones have been shuffled and smaller conference rooms have have their ports reassigned to new hires. Now the problem is, we have more physical phones than we do available ports in the system. This came about because of people upgrading to the expanded model or the phones simply wearing out. Plus there is a few spares on hand just in case.
A little while ago, so nimrod demanded another phone line. Sorry, no can do. They guy asked why. I gave him a quick explaination of the situation. Within about 15 seconds I see his face glaze over and drift off into LaLa land. Apparently he seems to only have heard, "blah blah blah blah can't do it blah blah blah impossible blah blah blah I'm sorry" because he seems annoyed that I couldn't help him.
His response was a sarcasic, "I suppose those are paperweights?" while pointing at a pile of spare phones. Whoa!!! I simplified my explaination a little and this moron still doesn't get it. And for all intents and purposed, YES they are paperweights right now.
"So you don't want to give me a phone?" WTF??? It's not like I'm holding out. What the hell do you want me to do? Break out the crayons and markers and sketch you what's going on? How about I break out the apple juice and graham crackers too?
The guy disappears and reappears with a $.69 Radio Shack phone and tells me he found a phone and didn't need me. Uhh... lets see how far he gets on a jack the inst't connected to anything. Of course it doesn't work. He then goes off on me because I "cut" his second jack. Surrrrre..... can't exactly cut a line that was never patched into the system. Basically, each cube/office has 2 voice lines. For most people, only one line is live and the other held as a spare for another phone (labs, conference rooms, VPs, etc ) or a analog line for modems and faxes. In this guy's case, only one line was live.
Then he makes an ass out of himself my emailing my boss about how I am "unresponsive" to his needs. Ooooooo...... he even copies me on it. Yea, like that's gonna get you a phone line. If I could pull a phone line out of my ass on command, I'd be on FOX's "When Anorexic Geeks Pull Funky Sh!t Out Their Ass III" and dealing with idiots like him.
My boss fully aware of the phone situation quickly dismissied his email but told me to try and find a port on the system. What a waste of time when other pressing issues need to be addressed. This idiot doesn't need a second phone. He is one of those losers that need to one-up everyone. It's not like he will use them both simultaniously. "Unresponsive" huh? Geez, I'll show him unresponsive. Seems my 66 block punchdown tool is getting a little old. It's hard to see which is the "cut" end. It would be a damn shame if I used it backwards.
Windogg
Anyhow, I've been making due with what we have. Phones have been shuffled and smaller conference rooms have have their ports reassigned to new hires. Now the problem is, we have more physical phones than we do available ports in the system. This came about because of people upgrading to the expanded model or the phones simply wearing out. Plus there is a few spares on hand just in case.
A little while ago, so nimrod demanded another phone line. Sorry, no can do. They guy asked why. I gave him a quick explaination of the situation. Within about 15 seconds I see his face glaze over and drift off into LaLa land. Apparently he seems to only have heard, "blah blah blah blah can't do it blah blah blah impossible blah blah blah I'm sorry" because he seems annoyed that I couldn't help him.
His response was a sarcasic, "I suppose those are paperweights?" while pointing at a pile of spare phones. Whoa!!! I simplified my explaination a little and this moron still doesn't get it. And for all intents and purposed, YES they are paperweights right now.
"So you don't want to give me a phone?" WTF??? It's not like I'm holding out. What the hell do you want me to do? Break out the crayons and markers and sketch you what's going on? How about I break out the apple juice and graham crackers too?
The guy disappears and reappears with a $.69 Radio Shack phone and tells me he found a phone and didn't need me. Uhh... lets see how far he gets on a jack the inst't connected to anything. Of course it doesn't work. He then goes off on me because I "cut" his second jack. Surrrrre..... can't exactly cut a line that was never patched into the system. Basically, each cube/office has 2 voice lines. For most people, only one line is live and the other held as a spare for another phone (labs, conference rooms, VPs, etc ) or a analog line for modems and faxes. In this guy's case, only one line was live.
Then he makes an ass out of himself my emailing my boss about how I am "unresponsive" to his needs. Ooooooo...... he even copies me on it. Yea, like that's gonna get you a phone line. If I could pull a phone line out of my ass on command, I'd be on FOX's "When Anorexic Geeks Pull Funky Sh!t Out Their Ass III" and dealing with idiots like him.
My boss fully aware of the phone situation quickly dismissied his email but told me to try and find a port on the system. What a waste of time when other pressing issues need to be addressed. This idiot doesn't need a second phone. He is one of those losers that need to one-up everyone. It's not like he will use them both simultaniously. "Unresponsive" huh? Geez, I'll show him unresponsive. Seems my 66 block punchdown tool is getting a little old. It's hard to see which is the "cut" end. It would be a damn shame if I used it backwards.
Windogg