This happened the other day at work. A customer brought in his PC because his kids got 2 CD's stuck in the DVD drive. I told him if I could get both CD's out without major surgery and if the drive still worked he wouldn't have to leave it. As I was working on his system, our customer service person came to me with something in her hand. She said: "I have a guy out here who wants to know if he can buy one of these." I looked at it and almost fell over. It was the a cylindrical surface-mounted motherboard speakerthat was broken into two pieces. I contained myself and told her to go ask the guy if his computer still worked, and that I'd be over in a minute to talk to him.
After successfully extracting the CD's from the other guy's DVD drive, I went over and asked the guy "why did you remove this?" He told me because his clock was running slow. Apparently he thought it was the motherboard battery. I told him that it was a bad thing to do. He got upset with me. I then told him that it was a speaker. The expression on his face was priceless. I explained to him what the battery looked like, and I asked him which motherboard he had so I could tell him where to look. He didn't know, so I got his info and looked up his system. I told him where to look for the motherboard battery, if his system still worked. He basically pried the speaker off of the motherboard with a flat-bladed screwdriver.
I made a note in our system about this incident in case he does any more wacky stuff to his machine and expects us to fix it under warranty.
After successfully extracting the CD's from the other guy's DVD drive, I went over and asked the guy "why did you remove this?" He told me because his clock was running slow. Apparently he thought it was the motherboard battery. I told him that it was a bad thing to do. He got upset with me. I then told him that it was a speaker. The expression on his face was priceless. I explained to him what the battery looked like, and I asked him which motherboard he had so I could tell him where to look. He didn't know, so I got his info and looked up his system. I told him where to look for the motherboard battery, if his system still worked. He basically pried the speaker off of the motherboard with a flat-bladed screwdriver.
I made a note in our system about this incident in case he does any more wacky stuff to his machine and expects us to fix it under warranty.
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