A little help with Bkdr Sandbox A virus please??

[cheetahgrrr]

Housecall found it...it's not cleanable, and infected files are not in the location that housecall indicated. Anyone know what to do for this? :frown:

 

[mechBgon]

Originally posted by: cheetahgrrr
Housecall found it...it's not cleanable, and infected files are not in the location that housecall indicated. Anyone know what to do for this? :frown:

Assuming you have a hardware firewall/router between your computer and your broadband modem, I would first kick all other computers in the household off of the router (turn them off), and then

1) Disable System Restore and delete all SR files (how to do that)

2) Reboot and start up in Safe Mode With Networking by pressing the F8 key when the first Windows loading screen shows up

3) Go into My Computer and click Tools > Folder Options, hit the View tab, and enable viewing of hidden files & folders, and uncheck the box for hiding protected operating-system files.

4) Run your antivirus scan, or try the Panda one in my signature, and delete the infected stuff.

5) Figure out where your system is vulnerable, that this was able to happen in the first place, and fix that. The Symantec Security Check in my signature may help, and you'll find some more stuff here. I'd recommend ZoneAlarm and the Microsoft Baseline Security Analyzer. Of course, if you are engaging in risky practices, then that might be the first thing to change

 

[cheetahgrrr]

Okay...thanks a lot! Sorry for the late reply but I gave up on the computer for the weekend. I'll be sure to try your method out once I get home tonight.